Mandy Alarcon

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Managed returns, exchanges and refunds in accordance with store policy.

Rotated stock and restocked shelves to maintain product availability and store appearance.

• Motivated staff through recognition programs, fostering a positive workplace culture and increasing morale.
• Developed action plans to address operational challenges, resulting in cohesive team environment.
• Led team through high-demand shifts by implementing streamlined processes and enhancing communication among staff.
• Trained new employees on company policies and procedures to ensure a seamless onboarding experience.
• Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
• Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

• Communicated training goals and expectations clearly to participants to foster understanding and commitment.
• Conducted workshops to address specific challenges and foster collaborative learning environments.
• Encouraged professional development among peers through constructive feedback and encouragement.
• Designed training programs by assessing learner needs and organizational goals.
• Evaluated participant progress by implementing assessments and feedback mechanisms.
• Mentored new hires, resulting in stronger staff development and increased productivity.