Mandy Barton
Melissa,TX
Summary
Versatile manager with background in coordinating diverse teams and managing complex projects. Skilled in strategic planning, operational improvement, and fostering collaborative environments. Demonstrated ability to enhance efficiency and productivity while maintaining high standards of quality.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Global Marketing Program Manager
Fisher Investments
Plano , TX
07.2023 - Current
- Managed multiple international marketing campaigns by implementing detailed project plans, leading cross-functional teams, and closely monitoring progress to ensure timely and high-quality ad completion.
- Used agile project management tools and methodologies to monitor project status, identify interdependencies, and meet target deadlines.
- Maintained strict compliance with both international regulatory requirements and internal policies throughout the entire duration of the project.
Client Service Operations Manager
Fisher Investments
Plano , TX
08.2018 - 07.2023
- Led and supervised high-performing, multi-state operational teams overseeing tasks such as trade submissions, paperwork completion, and account movement.
- Implemented quality-focused operational procedures for delivering top tier client service.
- Utilized daily report data to identify opportunities and patterns in production performance metrics.
- Coached and developed staff to deliver exceptional customer service and achieve professional growth.
Management Consultant
PwC
Columbia , SC
07.2017 - 08.2018
- Managed 45 workstreams as the PMO for an IT integration project.
- Developed and managed project plans, schedules, budgets, resource plans and status reports.
- Facilitated progress review meetings with executive stakeholders to address issues and concerns.
- Executed risk management actions such as identifying, quantifying, planning responses to and monitoring risks.
Assistant Branch Manager
Enterprise Rent-A-Car
Vancouver , WA
11.2014 - 07.2016
- Monitored and managed branch operations and fleet vehicle inventory for the largest branch in the state.
- Resolved customer complaints promptly while ensuring exceptional customer satisfaction.
- Evaluated employee performance on a regular basis, offering insights to enhance sales effectiveness and promote professional advancement.
- Ensured accurate handling of billing disputes and promptly resolved any fraudulent charges.
Education
Master of Arts - International Business
University of South Carolina
Columbia, SC05-2017
Bachelor of Arts - International Business
Point Loma Nazarene University
San Diego, CA06-2014
Skills
- Project Management
- Regulatory Compliance
- Resource Management
- Client Service Optimization
- Business Acumen
- Personnel Management
- Professional Communication
- Training and Development
Certification
- Series 65 Financial License
Affiliations
- Foreign Language Studies
- Archaeology
- College Football
- Catering
Timeline
Global Marketing Program Manager
Fisher Investments
07.2023 - Current
Client Service Operations Manager
Fisher Investments
08.2018 - 07.2023
Management Consultant
PwC
07.2017 - 08.2018
Assistant Branch Manager
Enterprise Rent-A-Car
11.2014 - 07.2016
Master of Arts - International Business
University of South Carolina
Bachelor of Arts - International Business
Point Loma Nazarene University
- Series 65 Financial License
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