Mandy Collins
Lubbock,TX
Summary
Resourceful, meticulous accounting professional with experience in strategic problem-solving solving, customer relationship management and financial reconciliations. Team player with strong technical proficiency and commitment to accuracy in financial data entry and recordkeeping.
Overview
3
3
years of professional experience
Work History
Bookkeeper
Moore Advertising
Lubbock, TX
05.2023 - Current
- Prepared financial statements, including balance sheets, income statements, and statement of cash flows.
- Maintained and reconciled general ledger accounts.
- Processed accounts payable and receivable transactions.
Office/Rental Manager
Jk Rentals
Lubbock, TX
09.2022 - 05.2023
- Developed and implemented strategies to increase customer satisfaction with the rental process.
- Created and maintained accurate records of rental contracts, payments, and other related documents.
- Performed daily inspections on all rental properties to ensure that they met company standards.
Customer Service Representative
City of Lubbock Utilities
Lubbock, TX
08.2021 - 09.2022
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries and provided accurate information regarding products and services.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Answered up to 100 calls a day in a call center.
- Worked Front Desk, Customer Service.
Education
GED -
State of Texas
04-1996
Skills
- Invoice Processing
- General ledger maintenance
- Financial Recordkeeping
- Statutory Reporting
- Superior attention to detail
- Customer Relations
Timeline
Bookkeeper
Moore Advertising
05.2023 - Current
Office/Rental Manager
Jk Rentals
09.2022 - 05.2023
Customer Service Representative
City of Lubbock Utilities
08.2021 - 09.2022
GED -
State of Texas
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