Mandy Culbertson

Bath and Body Works, Limited Brands

10.2011 - Current

Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Lead Brand Standards for Richmond district
Train leaders in the district on how to plan, create and execute floor sets.
Visit stores to help maintain floor sets and implement sell down strategies.
Worked with Home Office and 11 stores in Richmond District with holiday hiring. Had weekly touch base conversations with stores to see that they reached hiring goals each week.

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Summary