Summary
Overview
Work History
Education
Skills
Additional Information
Personal Information
Keywords
Timeline
Generic

Mandy Southard Dean

King

Summary

Capable Payroll Administrator with experience handling all aspects of payroll processing, including employee paychecks and direct deposits, taxes, deductions and garnishments. Brings comprehensive understanding of applicable laws and regulations related to payroll and employee benefits. Excellent communicator answering employee inquiries and resolving any payroll-related issues.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

26
26
years of professional experience

Work History

Payroll Administrator

Pike Enterprises
03.2021 - 10.2024
  • Answering phone calls and assisting employees with their banking, tax and payroll needs
  • Enter new hires information into the system
  • Enter employees' state and federal tax forms accordingly
  • Calculate and submit multi state payrolls for Union, Corporate and Field Employees
  • Process special offcycle payrolls and termination payments accordingly
  • Create and submit reports such as new hire reports and active employee reports to ensure payroll accuracy
  • Assist and resolve payroll related issues and questions
  • Gather and submit information needed for certified payroll
  • Run daily Banking reject report and correct all errors for future payments
  • Process immediate payments for returned funds
  • Enter Income Withholding Orders and Wage Garnishments into system, and verify they are deducted properly
  • Maintain general ledger and journal entries
  • Create and process invoices for A/P and A/R
  • Reconcile bank accounts and credit card accounts

Payroll Administrator/ Office Administrator

Accrue Partners
11.2020 - 03.2021
  • Answering phone calls and assisting employees with their banking, tax and payroll needs
  • Filing and administrative duties
  • Calculating and submitting payrolls
  • Maintaining files and financial reports
  • Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Prepared detailed reports on payroll activities for management review, highlighting areas requiring improvement or attention.
  • Minimized errors in payroll processing by implementing robust verification procedures before final submission.
  • Streamlined employee onboarding regarding payroll, ensuring clear communication of policies and procedures.

Office Manager

Crites Electric
06.2018 - 01.2019
  • Addressed customer concerns promptly, leading to increased satisfaction
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Maintained and supervised office operations
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.

Office Manager

Unlimited Applicators
12.1999 - 11.2017
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Front Desk Coordinator

Dabbs Dental Group
04.1999 - 08.2000
  • Successfully managed challenging situations involving guest complaints or issues by employing excellent problem-solving skills.
  • Updated client records accurately and efficiently, ensuring data integrity within the system.
  • Scheduled appointments in computer system.
  • Monitored inventory levels of office supplies, placing orders as needed to prevent shortages or delays.
  • Used Dentex software to maintain and update records of internal data.
  • Filed and submitted insurance forms
  • Collected cash and credit card payments, processed transactions and updated relevant records.
  • Ran end-of-day reports and batches and notified staff of necessary corrections and resolutions.

Receptionist/Administrative Assistant

Select Homes Inc
07.1998 - 12.1998
  • Position included answering phones and routing calls, making and confirming appointments, copy, scan and file documents
  • Applying for permits on new construction projects
  • Maintaining and ordering office inventory
  • Assisting upper-level management with daily needs

Education

Certificate in Administrative Assisting -

College Of Southern Maryland
Leonardtown, MD

Certificate in Accounting Fundamentals -

College of Southern Maryland
Leonardtown, MD

High School Diploma -

Leonardtown High School
Leonardtown, MD
01.1998

Skills

  • Attention to detail
  • Payroll reconciliation
  • Investigating discrepancies
  • ADP workforce now
  • Wages and deduction calculation
  • Employee file maintenance
  • Automated and manual check processing
  • Front Desk Operations
  • 53 Wpm
  • Accounts Payable
  • Accounts Receivable
  • Billing
  • Oracle software
  • Quick Books Software
  • Data Entry
  • Income Withholding Orders
  • Garnishments
  • Tax Levy's
  • Payroll Auditing
  • Timekeeping management
  • HR support
  • Bookkeeping skills
  • Maintaining employee records
  • Payroll auditing
  • Payroll adjustments
  • Wage verification
  • Tax compliance
  • Reviewing timesheets
  • Resolving payroll problems
  • Multi-state payroll 500 Employees
  • Typing and 10-key entry
  • Process monitoring
  • Employment verification
  • New hire processing

Additional Information

10+ years of experience providing administrative support., Self-starter with professional manner., Planning/Coordinating., Type 60 WPM driven environment., Excellent communication skills., Energetic and organized., Skilled in QuickBooks accounting software, Oracle software.

Personal Information

Work Permit: Authorized to work in the US for any employer

Keywords

  • Inventory
  • Office supplies
  • Type 60 WPM
  • Reception
  • Client relations
  • Front desk
  • Executive assistance
  • Microsoft Office
  • Data entry
  • Quick Books
  • Accounts receivable
  • Accounts payable
  • Oracle Software

Timeline

Payroll Administrator

Pike Enterprises
03.2021 - 10.2024

Payroll Administrator/ Office Administrator

Accrue Partners
11.2020 - 03.2021

Office Manager

Crites Electric
06.2018 - 01.2019

Office Manager

Unlimited Applicators
12.1999 - 11.2017

Front Desk Coordinator

Dabbs Dental Group
04.1999 - 08.2000

Receptionist/Administrative Assistant

Select Homes Inc
07.1998 - 12.1998

Certificate in Accounting Fundamentals -

College of Southern Maryland

High School Diploma -

Leonardtown High School

Certificate in Administrative Assisting -

College Of Southern Maryland

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Mandy Southard Dean