Mandy Garrison

Facilitated stakeholder communication, leading to improved alignment between business objectives and program goals.

• Managed cross-functional teams to deliver high-quality products within scope and budget constraints.
• Established clear performance metrics for tracking program success, enabling informed decision-making processes throughout each project''s duration.
• Cultivated strong relationships with external partners, ensuring effective collaboration on joint projects and initiatives.
• Developed comprehensive project plans, resulting in successful on-time delivery of multiple programs.
• Managed all cyclical programs for over US Health & Wellness Associates. Over 79,000 associates in Health & Wellness
• Collaborated with Field People Partners to resolve Workday issues
• Supported Field People Partners with guidance on associate pay concerns
• Key Business Partner for merger resulting in opening 229 successful new Walmart Vision Centers. Had 98% acceptance rate on job offers.
• Implemented new wage progression structure for US Pharmacy Technicians resulting in retention rate increase of 35%,

• Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
• Established culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
• Managed complex employee relations issues with discretion and sensitivity, maintaining positive work environment while resolving conflicts efficiently.
• Led HR team in successfully completing company-wide performance management cycle, ensuring timely feedback and goal-setting for all employees.
• Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
• Established consistent approach to employee performance evaluations, ensuring alignment with company objectives and fair recognition of accomplishments.
• Improved employee engagement scores by leading initiatives focused on communication, recognition, and professional development opportunities.
• Developed succession planning strategy to identify high-potential employees and prepare them for future leadership roles within organization resulting in 20% increase within identified high potential employees.

• Managed employee relations issues with care and confidentiality, maintaining trust with staff members while resolving conflicts effectively.
• Ensured legal compliance in all HR practices, mitigating potential risks related to employment law violations or disputes.
• Supported organizational change initiatives by guiding employees through periods of transition, minimizing disruption to productivity.
• Implemented data-driven approaches for workforce planning, enabling proactive talent management decisions.
• Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
• Instructed senior leaders on appropriate employee corrective steps.
• Developed standardized onboarding sessions and on-the-job training for new hires resulting in 30% decrease in 90 day turnover.

• Managed conflict resolution processes to maintain a positive work environment and resolve employee disputes effectively.
• Supported over 4,000 associates in 21 stores
• Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
• Championed change management efforts during company restructures, minimizing disruption to employees and maintaining morale during transitions.
• Collaborated with senior management to align HR initiatives with organizational goals.
• Reduced turnover rates by 35% by developing comprehensive employee retention programs.
• Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
• Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.

• Developed comprehensive training materials, promoting knowledge retention and skill development.
• Supported company growth initiatives by providing targeted leadership development programs for high-potential employees.
• Conducted needs assessments to determine skill gaps within workforce and designed relevant training programs accordingly.
• Promoted positive learning culture by consistently providing feedback and recognition to employees demonstrating outstanding performance in training sessions or on-the-job application of learned skills.
• Enhanced employee performance by designing and implementing interactive training modules.
• Facilitated cross-functional collaboration by conducting team-building workshops and exercises.
• Delivered training to over 2,000 Managers-in-Training. Had graduation rate of 98%.