Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Mandy Golding

Magalia,CA

Summary

Dynamic Customer Service Professional with a proven track record, excelling in customer assistance and relationship building. Recognized for strong problem-solving abilities and attention to detail, ensuring high customer satisfaction. Committed to maintaining safety procedures while fostering trust and loyalty among clients.

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling.

Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

7
7
years of professional experience

Work History

Cashier/Keyholder

Chucks Place Gas Station
04.2025 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcome customers and help determine their needs.
  • Work early shifts at 4am and meet business needs.
  • Operated cash register for cash, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items.
  • Counted money in cash drawers at beginning of shifts to maintain accuracy.

House Cleaner

Scrap Monkey Property Services
12.2023 - 07.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
  • Delivered quality customer service to address urgent needs and cleaning requests.

Seasonal Customer Service Agent

Gap & Old Navy Call Center
10.2019 - 12.2019
  • Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
  • Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.
  • Utilized strong problem-solving skills to quickly identify and address customer issues.
  • Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.
  • Clearly communicated product features and benefits, helping customers make informed decisions about their purchases.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.

Key Holder Supervisor

Dollar General
01.2018 - 12.2018
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Handled escalated customer issues calmly and professionally while working towards mutually beneficial resolutions in alignment with company values.
  • Managed daily store operations, including opening and closing procedures, cash handling.
  • Addressed customer concerns promptly and professionally, leading to improved customer experiences and stronger relationships.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Enhanced store sales by implementing effective visual merchandising strategies and product placement.

Education

High School Diploma Requirements

Tokay High School
Lodi, CA
06-2006

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Supply management
  • Safety procedures
  • Poultry farming
  • Grounds maintenance
  • First aid Skills
  • Animal husbandry
  • Excellent communication
  • Attention to detail
  • Multitasking Abilities
  • Facility cleaning
  • Animal record maintenance
  • Breeding
  • Safety practices

Accomplishments

I owned and ran a farm from 2009 to 2023 with Dogs, Cats, Goats, Sheep, Pigs, Chickens, Ducks, Bunnies, Snakes and Peacocks. Maintained 8 Acres with all landscaping needs. I also have 2 amazing children.

Timeline

Cashier/Keyholder

Chucks Place Gas Station
04.2025 - Current

House Cleaner

Scrap Monkey Property Services
12.2023 - 07.2024

Seasonal Customer Service Agent

Gap & Old Navy Call Center
10.2019 - 12.2019

Key Holder Supervisor

Dollar General
01.2018 - 12.2018

High School Diploma Requirements

Tokay High School

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