Mandy Golladay
Iowa Park,TX
Summary
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Executive Director
Angel’s Care Hospice
05.2023 - Current
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Built relationships with donors, government officials and other organizations to secure funding and support for organization.
- Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Represented organization to local public by giving presentations and speeches and participating in community events.
- Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
- Defined company roles and responsibilities to establish and enhance processes.
- Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
- Advocated for organization and company mission to raise awareness and support.
- Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
- Created promotional materials and provided insightful information to social media, websites and print media to educate public.
Registered Nurse Case Manager
Hospice Of Wichita Falls
08.2018 - 05.2023
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Effectively communicated with physicians regarding patient needs, performance, medications and changes.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Responded promptly and professionally to patient questions and concerns.
- Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
- Performed evaluations on consistent basis to address changes in patient needs, conditions and medications, altering care plans when required.
- Liaised with physicians regarding patient needs, performance and changes.
- Coordinated with interdisciplinary professionals to develop plans of care, administer tests and monitor patient status.
- Completed initial assessments of patients and family to determine and address individual home care needs. ·
- Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans.
- Examined patients and documented history of current and previous conditions, illnesses, injuries and current medications.
- Created individualized care plans based on nursing diagnosis and incorporated appropriate nursing methods to achieve positive outcomes.
- Created patient assessments and plans for individual home care needs.
- Authored initial assessments of patients and family to develop plans for individual home care needs.
- Worked with suppliers and vendors on provision of medical equipment, items and services.
- Assessed and examined patients and documented history of current and previous conditions, diseases and injuries along with medications currently being taken.
- Administered medications and treatments as prescribed by physicians.
Emergency Room RN
United Regional Health Care
08.2014 - 08.2018
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Answered codes quickly and orchestrated efficient, skilled medical care.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Educated patients and answered questions about health condition, prognosis, and treatment.
- Administered different therapies and medications in line with physician orders and treatment plan.
- Monitored vital signs, conducted physical assessments and evaluated laboratory results for strategic care planning.
- Remained calm and productive during life-threatening situations to maximise positive outcomes.
- Educated family members and caregivers on patient care instructions.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Kept optimal supply levels in treatment rooms, triage, and other areas to meet typical patient loads.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Optimised outcomes in critical care situations through advanced life-saving techniques.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Monitored patient reactions after administering medications and IV therapies.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Evaluated patient histories, complaints, and current symptoms.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
Emergency Room Technician
United Regional Health Care
09.2007 - 08.2014
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Quickly responded to codes and cardiac monitor alarms.
- Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Facilitated transfer of patients throughout medical facility and between departments.
- Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Continuously monitored patients and reported changes to head nurses and physicians.
- Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
- Liaised between nurses, physicians, patients and visitors.
- Inserted peripheral IVs and administered non-medication IV fluids.
- Took and recorded patients' vital signs, documenting in medical charts.
- Monitored patient progress and reported changes to healthcare professionals.
- Supported patients and family members, actively listening to concerns and offering compassionate care.
Education
ADN - Nursing
Vernon College
Vernon, TX05.2014
Highschool Diploma -
Iowa Park High School
Iowa Park, TX05.2007
Skills
- Coaching and Counseling
- Policy and Procedure Adherence
- Business Planning
- Financial Management
- Team Leadership
- Focus Group Facilitation
- Training and Development
- Performance Feedback
- Leadership Development
Timeline
Executive Director
Angel’s Care Hospice
05.2023 - Current
Registered Nurse Case Manager
Hospice Of Wichita Falls
08.2018 - 05.2023
Emergency Room RN
United Regional Health Care
08.2014 - 08.2018
Emergency Room Technician
United Regional Health Care
09.2007 - 08.2014
ADN - Nursing
Vernon College
Highschool Diploma -
Iowa Park High School