Mandy Hacohen
Bellerose,NY
Summary
Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions. Property Manager with vast experience in real estate management. Strengths include sales skills, critical thinking and communicating with individuals at all levels. Ready to grow efficiency and expand locations by applying diverse experience and vast real estate knowledge.
Overview
12
12
years of professional experience
Work History
Assistant Property Manager
Quincy Street Management
Brooklyn, NY
10.2021 - Current
- Assisted property manager in leasing and marketing activities.
- Created tenant files, maintained records of rental payments, and tracked lease agreements.
- Monitored building maintenance and repairs, coordinated with contractors to ensure completion of tasks.
- Prepared monthly financial reports for review by the property manager.
- Handled complaints from tenants regarding maintenance issues and resolved them promptly.
- Developed new policies for tenant leases as well as procedures for handling rent payments and security deposits.
- Ensured compliance with all applicable laws related to fair housing practices.
- Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
- Initiated eviction proceedings when necessary according to state law guidelines.
- Processed applications received from prospective tenants verifying credit history, employment status.
- Collected first month's rent along with security deposit prior to move-in date.
- Reviewed existing lease documents making sure that they are up to date and compliant with local laws.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Licensed Real Estate Agent
Rental Solutions Inc
Brooklyn, NY
05.2012 - 11.2017
- Developed and maintained relationships with existing clients to ensure repeat business.
- Conducted market research to determine competitive pricing for properties.
- Scheduled and accompanied clients to available properties.
Education
High School Diploma -
Corpus Christie Girls Vocational School
Castries, St. Lucia06-1995
Skills
- Relationship building and rapport
- Records Management
- Policy Enforcement
- Property Maintenance
- Telephone and email etiquette
- Housing regulations
- Security deposit refunds
- Payment Collection
- Vacant unit monitoring
- Onsite tours
- Administrative Support
- Property Inspections
- Payment management
- Staff Management
- Leasing and sales
- Rent collection
- Appointment Scheduling
- Issue Escalation
- Database Management
- Tenant relations
- Property Management
- Training and mentoring
Timeline
Assistant Property Manager
Quincy Street Management
10.2021 - Current
Licensed Real Estate Agent
Rental Solutions Inc
05.2012 - 11.2017
High School Diploma -
Corpus Christie Girls Vocational School
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