Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mandy Hansen

North St. Paul,MN

Summary

Compassionate Direct Support Professional with extensive experience at Dependable Home Health Care and other similar companies, skilled in individualized support planning and effective communication. Enhanced client self-sufficiency through tailored care plans and positive reinforcement, fostering trust and rapport. Committed to improving quality of life for individuals with disabilities while ensuring safety and dignity in all interactions.

Overview

33
33
years of professional experience

Work History

Direct Support Professional

Dependable Home Health Care
03.2015 - Current
  • Provided personalized care and support to individuals with disabilities in daily living activities.
  • Monitored client health conditions, reporting changes to family members and supervisors promptly.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Trained and mentored new staff on best practices for client care and safety protocols.
  • Assisted in development and implementation of individualized care plans to meet specific client needs.
  • Transported clients to medical and dental appointments to provide support.
  • Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
  • Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
  • Served as a reliable point of contact for family members, maintaining open lines of communication about client progress and addressing any concerns promptly.
  • Collaborated with multidisciplinary teams to enhance client well-being and progress.

Direct Support Professional

Dungarvin Inc.
07.2013 - 02.2015

All of the same job skills and responsibilities as with present employer Dependable Home Health Care.

Direct Support Professional

Cooperating Community Programs
05.1993 - 06.2013

All of the same job skills and responsibilities as with present employer Dependable Home Health Care.

Education

High School Diploma -

Forest Lake Senior High
Forest Lake, MN
06-1991

Skills

  • Time management
  • First aid, CPR and safety
  • Positive reinforcement
  • Behavior redirection
  • Communication skills
  • Appointment scheduling
  • Social skills development
  • Use of electronic documentation system
  • Individualized support planning
  • Safety monitoring
  • Multitasking and organization
  • Empathy and patience
  • Active listening
  • De-escalation techniques
  • Mobility assistance
  • Hygiene assistance
  • Charting and documentation

Timeline

Direct Support Professional

Dependable Home Health Care
03.2015 - Current

Direct Support Professional

Dungarvin Inc.
07.2013 - 02.2015

Direct Support Professional

Cooperating Community Programs
05.1993 - 06.2013

High School Diploma -

Forest Lake Senior High
Mandy Hansen