Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mandy Hernandez

Dumas

Summary

Versatile and results-driven professional with a track record of enhancing customer satisfaction and team productivity at JBS through effective leadership and decision-making. Skilled in staff management and inventory control, demonstrated a commitment to excellence across diverse roles, including a safety-focused tenure at the United States Postal Service.

Overview

18
18
years of professional experience

Work History

Home Health Caregiver

Barbara Davis
08.2024 - Current
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with daily living activities, improving their overall quality of life.
  • Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.


Installer

Stuart Poile
11.2023 - 07.2024
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.
  • Installed complete systems at new residential and business construction sites.
  • Enhanced customer satisfaction by providing timely and accurate installations.
  • Maintained a safe work environment by strictly adhering to safety protocols and guidelines.

City Carrier

United States Postal Service
04.2016 - 04.2023
  • Maintained safety standards while driving, resulting in zero accidents during tenure.
  • Planned and cased mail in sequence of delivery for designated route.
  • Collaborated with fellow carriers to ensure consistent service quality across the city.
  • Navigated diverse weather conditions to deliver mail on time, demonstrating a strong commitment to job responsibilities.

Supervisor and Production Worker

JBS
07.2007 - 03.2016
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Make-sheet accuracy made sure products that the customers ordered was being produced

Education

CDL -

Frank Phillips College
Perrtyton
12-2024

GED -

Amarillo College
Amarillo, TX
05-2002

Skills

  • Goal oriented
  • Staff management
  • Training and mentoring
  • Decision-making
  • Inventory control
  • Processes and procedures

Languages

Spanish
Professional Working

Timeline

Home Health Caregiver

Barbara Davis
08.2024 - Current

Installer

Stuart Poile
11.2023 - 07.2024

City Carrier

United States Postal Service
04.2016 - 04.2023

Supervisor and Production Worker

JBS
07.2007 - 03.2016

CDL -

Frank Phillips College

GED -

Amarillo College

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Mandy Hernandez