Mandy Huckaby
Jonesboro,LA
Summary
History of consistently meeting or exceeding all performance and service objectives. Knowledgeable about monitoring accounts, conducting investigations and documenting actions. Positive and hardworking professional well-versed in effective account resolution techniques.
Overview
8
8
years of professional experience
Work History
Pharmacy Assistant
Mitchell's Pharmacy
09.2022 - Current
- Answered customer questions regarding prescribed medications, over-the-counter products, and insurance coverage.
- Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care to assess and meet individual needs.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Trained pharmacy sale associates and newly hired pharmacy delivery agents.
Pharmacy Assistant
Prescription Shoppe Of Ruston
03.2015 - 09.2022
- Prepared billing statements for customers and submitted required paperwork to insurance companies.
- Monitored accounts and completed in-depth research to investigate claims and resolve problems.
- Performed comprehensive follow up activities to facilitate cash collections, negotiate payment plans, and full remittance of balance owed.
- Documented all follow up actions performed and interactions into appropriate computer systems.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Learned duties for various positions and provided backup at key times.
Education
Bachelor of Science - Accounting
Louisiana Tech University
Ruston, LA05-2023
Skills
- Accounting and Bookkeeping
- Account Reconciliation
- Critical Thinking and Analysis
- Microsoft Office
- Managing Delinquent Accounts
- Information Gathering
Timeline
Pharmacy Assistant
Mitchell's Pharmacy
09.2022 - Current
Pharmacy Assistant
Prescription Shoppe Of Ruston
03.2015 - 09.2022
Bachelor of Science - Accounting
Louisiana Tech University
Similar Profiles
Ethan Sean PerryEthan Sean Perry
kitchen team leader at Mitchell's & Butlerskitchen team leader at Mitchell's & Butlers
BRITTENEY BUCELLATOBRITTENEY BUCELLATO
Automotive Service Writer at MITCHELL'S AUTOMOTIVEAutomotive Service Writer at MITCHELL'S AUTOMOTIVE
Kiefer WellsKiefer Wells
Line Cook/Prep Cook at Mrs. Mitchell's RestaurantLine Cook/Prep Cook at Mrs. Mitchell's Restaurant
Da'Marious BurnsDa'Marious Burns
Student Assistant at Grambling Sate University,Student Assistant at Grambling Sate University,
Jody SlaughterJody Slaughter
NA at NANA at NA