Summary
Overview
Work History
Education
Skills
Timeline
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Mandy Jaremko

Fort Lauderdale

Summary

Dynamic bartender with extensive experience at Brysons Irish Pub, recognized for exceptional customer service and strong multitasking abilities. Proven track record in team training and development, enhancing service quality and efficiency. Skilled in inventory management and proficient with point of sale systems, consistently delivering high-quality cocktails and fostering loyal clientele.

Overview

24
24
years of professional experience

Work History

Bartender

Cage Bar and Grill
01.2022 - Current



I was responsible for the overall cleanliness and appearance of the bar. Made all beverages for bar customers and the service bar beverages done accurately fast and with a friendly smile. Processes payments handle cash balance drawers at the end of the night. All opening duties side work and closing duties associated within my scopes were handled in a timely and professional manner.

  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

Bartender

Brysons Irish Pub
01.2002 - 01.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
  • Handled hiring of new bartenders including background checks and interviews. Scheduling new employees into the rotation.
  • Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
  • Improved team morale and efficiency, leading by example and offering support during peak hours.

Education

High School Diploma -

Southwest Miami High
Maimi Fl
01.1996

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Menu memorization
  • Service-oriented mindset
  • Team training and development
  • New hire training
  • Inventory
  • Staff management
  • Point of sale systems-toast
  • Liquor restocking
  • Bar restocking
  • Bar service preparation

Timeline

Bartender

Cage Bar and Grill
01.2022 - Current

Bartender

Brysons Irish Pub
01.2002 - 01.2021

High School Diploma -

Southwest Miami High