Mandy Kerr

Store Manager

Dollar General Market

Golden, TX

06.2021 - Current

Delegated work to staff, setting priorities and goals.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Managed inventory tracking and physical inventory counts to minimize loss.
Maintained accurate records of employee performance reviews.
Developed strategies to maximize sales and profitability.
Assessed operational efficiency of the store's departments.
Trained and mentored associates to teach daily tasks and procedures.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Managed daily banking activities such as deposits and withdrawals.
Performed regular price checks to ensure competitive pricing.
Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Strengthened work flow productivity by hiring, managing and developing top talent.
Ensured compliance with safety regulations and company policies.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Prepared staff work schedules and assigned team members to specific duties.
Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
Monitored employee performance and identified performance gaps for corrective action.
Formed and sustained strategic relationships with clients.