Summary
Overview
Work History
Education
Skills
Timeline
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Mandy Lanphear

Alta,IA

Summary

Results-driven professional with extensive experience at Tyson Foods, excelling in data entry and maintaining compliance with health and safety regulations. Demonstrated strong relationship-building and multitasking abilities, enhancing team collaboration and operational efficiency. Committed to achieving production goals while ensuring confidentiality and effective communication across departments.

Overview

11
11
years of professional experience

Work History

FSQA Technician

Hillshire Brands, Tyson Foods
Storm Lake, IA
08.2021 - Current
  • Keeps work compliant with standards.
  • Organize work to meet demanding production goals.
  • Raw materials audit checks and CCP checks.
  • Compliant with food safety regulations.
  • Keeps safety as a priority for self and other team members.
  • Data Entry.
  • Communicates clearly and concisely.
  • Lab chemist coverage.
  • LIMS

HR Administrator

Tyson Foods
Storm Lake, IA
11.2020 - 08.2021
  • Updated HR database with new employee information, changes in benefits and other details.
  • Interacted with TM's and management by phone, email or in-person to provide information.
  • Managed multiple tasks simultaneously using organizational and analytical skills.
  • Entered TM data concerning points and disciplines, following procedures to keep information private.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Edited disciplinary documents to keep materials free of grammar errors.
  • Answered telephone calls to field inquiries from TM's, Supervisors, and other callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Security Officer

Tyson Foods
Storm Lake, IA
05.2016 - 11.2020
  • Regulated vehicle and pedestrian traffic upon entry into building grounds through electronic gates.
  • Protected business integrity by ensuring all personnel requiring access to high-security areas go through correct levels of approval.
  • Monitored and authorized entrance and departure of TM's, truck drivers and visitors daily.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building/informed management of non-compliant individuals
  • Reported irregularities such as fire and safety hazards to maintenance.
  • Increased data-entry productivity by maintaining detailed logs of vehicle check outs, TM no ID entry, daily picked up loads, etc.
  • Managed documents by organizing forms, making photocopies, and filing records
  • Answered and directed calls to the correct personnel

Customer Service Associate

HyVee Foods
Storm Lake, IA
06.2014 - 05.2016
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Conferred with customers about concerns with products or services to resolve problems in timely manner.
  • Maintained clean personal appearance, and wore uniforms per company policy.

Education

High School Diploma -

South Sioux High School
South Sioux City, NE

Skills

  • File and records management
  • Relationship building
  • Administrative support
  • Team collaboration
  • Reading comprehension
  • Verbal and written communication
  • Critical thinking
  • Leadership
  • Microsoft Office
  • Customer service
  • Self-motivated individual
  • Excellent work ethic
  • Multitasking abilities
  • Maintains confidentiality
  • Data Entry
  • Health and safety regulations
  • Attention to detail

Timeline

FSQA Technician

Hillshire Brands, Tyson Foods
08.2021 - Current

HR Administrator

Tyson Foods
11.2020 - 08.2021

Security Officer

Tyson Foods
05.2016 - 11.2020

Customer Service Associate

HyVee Foods
06.2014 - 05.2016

High School Diploma -

South Sioux High School

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Mandy Lanphear