Mandy LaPorte
Alpean,MI
Summary
Proven healthcare professional with a track record of enhancing patient care and satisfaction at WellNow Urgent Care through innovative teaching strategies and meticulous attention to detail. Skilled in clinical supervision and ethical practice, consistently exceeding regulatory compliance standards. Expert in time management, adept at multitasking across diverse patient populations.
Overview
6
6
years of professional experience
Work History
PCT
WellNow Urgent Care
11.2022 - Current
- Maintained up-to-date knowledge of healthcare regulations, trends, and advancements in patient care techniques.
- Promoted a culture of excellence within the PCT program by setting high expectations for both academic achievement and professional conduct among students.
- Improved patient satisfaction with empathetic and skilled care delivery by precepting novice healthcare professionals.
- Mentored PCT students, providing individualized guidance and support to help them achieve their career goals.
- Enhanced PCT trainee skills by developing comprehensive simulation exercises and hands-on practice sessions.
- Ensured a safe and supportive learning environment by enforcing strict adherence to clinical policies and procedures.
Apheresis Technician
The Blood Connection
12.2020 - 05.2022
- Supported quality improvement initiatives by regularly reviewing data and recommending process adjustments as necessary.
- Drove collection and quality compliance for blood, cells, and apheresis donations.
- Reduced procedural complications with diligent pre-treatment assessments and careful selection of appropriate equipment sizes and settings.
- Exceeded regulatory compliance standards by carefully adhering to organizational policies, procedures, and protocols at all times.
Mobile Phlebotomist Team Lead
The Blood Connection
08.2018 - 12.2020
- Organized daily work based on collection priority.
- Reduced wait times for patients by effectively managing daily schedules and appointments for mobile phlebotomy services.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Maintained a high level of accuracy in performing venipunctures for diverse patient populations, including infants, elderly patients, and those with challenging veins.
- Assisted in training new hires on company policies, procedures, and best practices for mobile phlebotomists.
Education
AASM Sleep Education Program - Sleep Medicine
A-Step Polysomnography
AASM08.2008
High School Diploma -
Cheboygan Area High School
Cheboygan, MI09.1994
Skills
- Teaching strategies
- Healthcare regulations
- Ethical Practice
- Clinical Supervision
- Patient Care
- Time Management
- Attention to Detail
- Multitasking Abilities
Timeline
PCT
WellNow Urgent Care
11.2022 - Current
Apheresis Technician
The Blood Connection
12.2020 - 05.2022
Mobile Phlebotomist Team Lead
The Blood Connection
08.2018 - 12.2020
AASM Sleep Education Program - Sleep Medicine
A-Step Polysomnography
High School Diploma -
Cheboygan Area High School
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