Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mandy L Bair

Palm Coast

Summary

Experienced with managing shift schedules and overseeing daily operations to ensure efficiency and productivity. Utilizes strong organizational and problem-solving skills to address operational challenges effectively. Track record of fostering team collaboration and maintaining high standards in dynamic environments.

Overview

4
4
years of professional experience

Work History

Shift Coordinator

Trulieve, Palm Coast
12.2023 - Current
  • Helps out the General Manager and Assistant Managers by keeping an eye on daily store operations and making sure everything runs smoothly
  • Jumps into action when customer issues arise, solving problems quickly to keep shoppers happy
  • Creates a supportive environment where everyone feels encouraged to progress
  • Assists with scheduling and staff management, making sure shifts are covered and the team is set up for success
  • Don’t just follow the rules; I actively enforce them to ensure a safe and legal operation
  • Stays on top of compliance efforts to keep everything running smoothly
  • Collaborates on fun initiatives that encourage teamwork and celebrate achievements
  • Keeps the vibes upbeat: A positive attitude can turn a regular day into a great one for everyone on the sales floor

Dispensary Associate

Trulieve, Palm Coast
06.2021 - 12.2023
  • Successfully up sold premium products to50% of customers, resulting in a25% increase in average transaction value
  • Acted as go-to resource for colleagues, providing guidance and support in various areas of the store
  • Demonstrated proficiency in various roles within the store, including sales, customer service, inventory management, and cash handling
  • Utilized comprehensive product knowledge to provide exceptional customer assistance and recommendations
  • Provided exceptional customer service for30 years, consistently exceeding customer satisfaction targets and maintaining a95% positive feedback rating
  • Successfully prioritized tasks and managed time effectively, consistently meeting or exceeding project deadlines
  • Trained team members on effective time management strategies, resulting in improved overall team productivity and meeting project milestones

Night Audit/Head Housekeeping

Best Western Palm Coast
11.2020 - 02.2021
  • Built and maintained long-term relationships with key clients, resulting in a30% increase in repeat business and referrals
  • Developed and maintained a detailed schedule and task tracking system, resulting in improved productivity
  • Received recognition for cross-training efforts, contributing to improved team collaboration and operational efficiency
  • Left due to medical complications

Education

HSD - General studies

Warner Christian
05.1996

Skills

  • Time management
  • Money handling
  • Customer Service
  • Multitasking proficiency
  • Workplace safety
  • Scheduling and planning
  • Staff training and development
  • Team development
  • Policy enforcement

Timeline

Shift Coordinator

Trulieve, Palm Coast
12.2023 - Current

Dispensary Associate

Trulieve, Palm Coast
06.2021 - 12.2023

Night Audit/Head Housekeeping

Best Western Palm Coast
11.2020 - 02.2021

HSD - General studies

Warner Christian

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Mandy L Bair