Mandy Lee
Provo,UT
Summary
Family services professional with experience supporting multiple families, teaching parent classes, and assisting interdisciplinary research teams. Known for coordinating resources, managing documentation, and improving curriculum delivery while maintaining clear communication with families, faculty, and team members.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Research Assistant
Utah Valley University
Orem, Utah
08.2025 - 04.2026
- Collaborated with multidisciplinary teams to develop innovative research methodologies and strategies.
- Collaborated with faculty and students on interdisciplinary research initiatives, contributing to streamlined project workflows.
- Conducted literature reviews to inform research projects and ensure comprehensive data collection.
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
- Facilitated communication with project leads and team members to align efforts toward shared objectives.
Intern
Stronger Families Project
08.2025 - 12.2025
- Served as Family Liaison, engaging with families multiple times a week to foster communication and support.
- Served as a family advocate, supporting families in navigating resources and services.
- Managed case management for multiple families.
- Taught a parent class with a designed curriculum.
- Worked with multiple interns to develop a strong parent class environment.
- Redesigned curriculum due to shortened time.
- Goal setting and outcome measurements
- Attended training sessions to enhance knowledge of family dynamics and support resources.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Assisted in marketing initiatives for the program, enhancing visibility and outreach.
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports to streamline access to information.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Dental Assistant
Jones Dental Care
04.2012 - 01.2020
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Provided critical support during emergency dental procedures, ensuring timely intervention and optimal patient outcomes.
- Assisted dental professionals with patient care and chairside procedures.
- Enhanced patient comfort by carefully explaining procedures and addressing concerns prior to treatments.
- Monitored patient comfort and safety during dental procedures.
- Collaborated with the dental team to develop customized treatment plans for individual patients.
- Educated patients on oral hygiene and post-treatment care.
- Explained treatment procedures and instructed patients on home care guidelines.
- Managed patient records using dental software systems.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Managed two rooms and 15 patients per day
- Coordinated patient appointment schedules with dental team to ensure efficient workflow.
- Optimized scheduling processes, resulting in enhanced patient flow and reduced wait times in clinic operations.
- Supported inventory management by tracking supplies and ordering materials.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Built rapport with patients through effective communication, contributing to increased patient retention and satisfaction.
- Participated in community outreach programs, educating public on importance of dental health.
- Contributed to team training by mentoring new staff members in procedures.
- Participated in community outreach programs, educating public on importance of dental health.
Registar
Club Utah Volleyball
Lehi, Utah
08.2013 - 05.2019
- Managed player registrations for Club Utah Volleyball teams and club programs.
- Coordinated roster updates, tryout records, and participant eligibility.
- Processed payments and resolved registration questions from families and athletes.
- Maintained accurate records for club memberships and team assignments.
- Verified athlete forms, waivers, and required participation documents.
- Scheduled communications with coaches regarding registration deadlines and roster changes.
- Organized registration systems to keep club operations running smoothly.
- Collected, evaluated and stored documents securely in permanent records.
- Answered questions and fulfilled requests with friendly and knowledgeable service.
Education
Bachelor of Science - Family Science
Utah Valley University
Orem, Utah05-2026
Associate of Science - Humanities And Social Science
Utah Valley University
Orem, UT05-2025
Certificate of Technical Studies - Dental Assisting
Mountainland Technology College
Lehi, UT05-2012
High School Diploma -
Lehi High School
Lehi, UT05-1997
Skills
- Teamwork and collaboration
- Microsoft office
- Time management
- Data collection
- Analytical thinking
- Research and analysis
- Research reporting
- Literature review
- Social dynamics
- Documentation proficiency
- Stress management
- Family support strategies
- Case tracking and follow-up
- Goal orientation
- Interpersonal skills
- Attention to detail
- Effective communication
- Client relationships
- Professional etiquette
- Networking
- Literature review
- Needs assessment
- Public speaking
- Complex Problem-solving
- Research methodologies
- Data visualization
- Statistical analysis
- Quality assurance
- Project coordination
- Cross-training
- Research compliance
- Health education
- Participant training
- Data management
- Electronic charting
- Crisis management
- Research assistance
- Data collection
- Research software
- Data interpretation
- Child development research
- Data organization
- Risk assessment
- Data collection
- Administrative support
- Effective communication
- Project scheduling
- Case management
- Stakeholder engagement
Certification
- Skills for Psychological Recovery - National child traumatic Stress Network and the National center for PTSD. April 2026
- Trauma Support Specialist - Arizona Trauma Institute. April 2026
Timeline
Research Assistant
Utah Valley University
08.2025 - 04.2026
Intern
Stronger Families Project
08.2025 - 12.2025
Registar
Club Utah Volleyball
08.2013 - 05.2019
Dental Assistant
Jones Dental Care
04.2012 - 01.2020
Bachelor of Science - Family Science
Utah Valley University
Associate of Science - Humanities And Social Science
Utah Valley University
Certificate of Technical Studies - Dental Assisting
Mountainland Technology College
High School Diploma -
Lehi High School