Mandy LeOso
Greeley,CO
Summary
Professional surgical assistant with comprehensive expertise in preoperative, intraoperative, and postoperative procedures. Skilled in ensuring patient safety, maintaining sterile environments, and supporting surgeons with precision while scrubbed in. Strong focus on team collaboration and adapting to changing needs while consistently delivering reliable results with top-notch service. Self-motivated and thrive in fast-paced environments with a strong work ethic while adhering to company policy and procedures.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Veterinary Surgical Assistant
BluePearl Specialty and Emergency
10.2021 - Current
- Mastered the cleaning and sterilization process of all instruments
- Perfected turning over the OR while maintaining sterility, complete with set up for the next procedure
- Obtain detailed patient histories
- Review patient records and provide detailed explanation to Doctor
- Create exam forms and maintain accurate medical records
- Assist the Doctor with patient exams and routine procedures
- Writing and filling prescription request per Doctors orders
- Acquire accurate vitals
- Proficient in acquiring diagnostic imaging
- IV catheter placement
- Collect blood samples from the jugular, cephalic, and saphenous veins
- Process requested in house lab work
- Assist with prepping patients for surgery by placing catheters, shaving surgical sites, and monitoring vitals during surgery
- Communicate with clients during consultations, generate estimates and reviewing with clients, providing post-op updates, and discharge patients with detailed home care instructions
- Inventory management
- Proficient with patient restraint
- Solid knowledge of Orthopedic and Soft tissue surgical instruments
- Assist with the training of New Hires
Client Care
Bluepearl Specialty and Emergency
01.2021 - 10.2021
- Company Overview: (Was previously Boulder Road Veterinary Specialist)
- Assisted with inventory tracking, counting, organizing, and stocking
- Introduced to surgery prep duties to include cleaning instruments, cleaning the OR, and putting together surgery packs
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Answered customer telephone calls promptly to avoid on-hold wait times
- Performed end of day financial reports making sure all figures balanced
- Reviewed patient accounts making sure all necessary records are attached prior to appointment times
- Completed confirmation calls for upcoming appointments
- Re-Organized and labeled storage areas of supplies to better utilize the space
- (Was previously Boulder Road Veterinary Specialist)
Receptionist
Boulder Road Veterinary Specialist
08.2020 - 12.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Assisted customers with setting appointments
- Reconciled end of day reports
- Assisted with training of new hires
Nurse Assistant
Bluegrass Orthopedics
08.2019 - 08.2020
- Obtained client medical history, including medication information, symptoms and allergies
- Maintained accurate client medical records
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment and rooms
- Obtained patient vitals
- Removed sutures/staples
- Managed all patient in house medications and prepared patient injections
- Prepped supplies needed and prepared patients for in room procedures
Lead Client Care Advocate
Aspen Meadow Veterinary Specialists
11.2016 - 07.2019
- Handled all inbound calls, gathered necessary info to relay to the triage team to better assess incoming cases
- Handled escalated clientele
- Reconciled end of day reports
- Manage all patient records
- Review paperwork for Euthanasia procedures and process the body care appropriately
- Assist with new hire training
Education
Computer programming
Indian Hills university
Ottumwa, IA01.2002
Computer programming, criminal justice
Colorado Technical university
Colorado Springs, CO01.2000
Skills
- Organizational abilities
- Inventory Management
- Proficient with computer programs
- Proactive Self-Starter
- Fast Learner
- Multitasking
- Prioritization
- Time management
- Upbeat personality
- Positive personality
- Creative Problem Solving
- Attention to detail
- Critical thinking abilities
- Teamwork and Cooperation
- Surgical Instrument Knowledge
Accomplishments
- Improved operating room efficiency by reorganizing inventory system.
- Built strong relationships with surgeons and learned set up preferences to streamline surgeries.
- Created a reference guide for all surgical packs showing the required instruments to complete each pack, and a guide showing what items are needed for the most common surgeries.
Certification
- Recover CPR Certification: Advanced Life Support (ALS) (RACE), American College of Veterinary Emergency and Critical Care 11/2023 - certified for 2 years
- Ethylene oxide "gas" sterilization Certification 12/2023
References
Meghan Johnson DVM, Critical Care - 3 years - phone: 218.591.7998
Caitilin Cowan DVM, Oncology - 1 year - phone: 314.640.2624
Macy Riedemann - Co-worker - 1.5 years - phone: 217.549.2314
Deja King - Co-worker - 5 years - phone: 720.671.0842
Timeline
Veterinary Surgical Assistant
BluePearl Specialty and Emergency
10.2021 - Current
Client Care
Bluepearl Specialty and Emergency
01.2021 - 10.2021
Receptionist
Boulder Road Veterinary Specialist
08.2020 - 12.2020
Nurse Assistant
Bluegrass Orthopedics
08.2019 - 08.2020
Lead Client Care Advocate
Aspen Meadow Veterinary Specialists
11.2016 - 07.2019
Computer programming, criminal justice
Colorado Technical university
- Recover CPR Certification: Advanced Life Support (ALS) (RACE), American College of Veterinary Emergency and Critical Care 11/2023 - certified for 2 years
- Ethylene oxide "gas" sterilization Certification 12/2023
Computer programming
Indian Hills university
Similar Profiles
Lillian CarlsonLillian Carlson
Shift Lead/ER Veterinary Assistant at Veterinary Emergency GroupShift Lead/ER Veterinary Assistant at Veterinary Emergency Group
Destinee WhiteDestinee White
Advance Patient Care Associate at BluePearl Specialty + EmergencyAdvance Patient Care Associate at BluePearl Specialty + Emergency
Ashley GreenAshley Green
Emergency, Critical Care and Surgical Assistant at BluePearl Specialty + Emergency - ICUEmergency, Critical Care and Surgical Assistant at BluePearl Specialty + Emergency - ICU