Mandy McKay
Edmonton ,ALBERTA
Summary
I have been working for over 40 years , as a mom raising 4 children, running a homebased daycare, working various retail , home healthcare and culinary/ service positions as well as with local school districts.
I have volunteered with various local community groups, church activities, schools and chaired fundraisers for local non profits.
I have recently returned from living in the US for 38 years. So happy to be back in Canada and looking forward to working and being a part of all Edmonton has to offer.
Overview
1
1
Certification
Work History
Grocery Reset Merchandiser
SAS Retail Services
Yuba City CA
03 2025 - 05 2025
- Analyzed sales data and trends to inform decisions on display adjustments, resulting in higher sell-through rates for targeted products.
- Maintained strong communication with vendor representatives regarding product updates, recalls, or other pertinent information impacting resets or inventory management.
- Increased efficiency in the reset process by training new team members on best practices and procedures.
- Ensured accurate pricing and labeling of items to maintain compliance with store policies and regulations.
- Assisted customers with inquiries and provided helpful recommendations, contributing to overall customer satisfaction levels.
- Elevated visual appeal of end-cap displays through creative merchandising techniques, driving greater interest from shoppers.
- Identified opportunities for improving product placement that led to increased sales of promoted items.
- Completed timely resets according to established schedules, minimizing disruption to regular store operations.
- Conducted regular audits of merchandise displays to ensure consistency across all stores within assigned territory.
- Maximized retail space utilization by skillfully adjusting shelf heights and layouts based on seasonal or promotional needs.
- Collaborated with store managers to determine optimal merchandise placement and inventory management strategies.
- Utilized cutting-edge technology tools for efficient tracking of completed tasks, providing real-time updates to supervisors as needed.
- Maintained a safe and efficient work environment by adhering to all safety guidelines and reporting any potential hazards or concerns to store management.
- Improved product visibility by strategically arranging items and implementing planograms in the grocery store.
- Provided valuable input during planning meetings for upcoming promotions, ensuring smooth execution of marketing initiatives.
- Exceeded performance expectations by consistently completing reset projects ahead of schedule, allowing for additional assignments to be taken on.
- Enhanced customer experience by maintaining a clean, organized, and visually appealing store environment.
Home Health Care Provider
Home Instead
Everett Washington.
01 2024 - 04 2024
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Enhanced patient comfort by providing compassionate and attentive care.
- Monitored progress and documented patient health status changes to keep care team updated.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Assisted disabled clients to support independence and well-being.
- Followed nutritional plans to prepare optimal meals.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Coordinated meal planning efforts based on dietary restrictions or preferences, ensuring proper nutrition intake for all assigned clients.
- Streamlined patient care coordination, working closely with healthcare professionals and family members.
- Improved patient satisfaction, consistently receiving positive feedback for empathy and professionalism.
- Collaborated with families to address concerns or unmet needs, fostering ongoing communication and collaboration in support of patient wellbeing.
Culinary and Dining assistant Manager
Harbor Point Senior Living
Mukilteo Washington
09 2022 - 04 2023
- Streamlined table turnover rate with prompt clearing and resetting tasks.
- Safeguarded food quality by following proper storage procedures and maintaining organized workspaces.
- Participated in team meetings to continuously improve restaurant operations and performance.
- Collaborated with servers to promptly address guest requests, improving overall dining experience.
- Helped maintain overall restaurant cleanliness, including sweeping, mopping, and sanitizing surfaces as needed.
- Coordinated closely with waitstaff during peak hours to guarantee smooth workflow resulting in satisfied customers and increased returning clientele rates.
- Ensured timely delivery of food orders from the kitchen to the guests'' tables without any errors or delays.
- Developed strong knowledge of menu items to provide well-informed recommendations based on individual preferences or dietary needs.
- Upheld restaurant policies while assisting guests with dietary restrictions or allergies, ensuring safe dining experiences.
- Enhanced customer satisfaction by providing efficient and friendly dining assistance.
- Assisted in accurate inventory management, keeping stock levels consistent and minimizing waste.
- Delivered exceptional beverage recommendations to guests, enhancing their meal experience.
- Provided clear communication between kitchen and front-of-house staff for seamless operations.
- Assisted in training new Dining Assistants, sharing best practices for optimal team performance.
- Arranged tables and chairs for special occasions and events.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Established rapport with customers by providing friendly and attentive service.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Greeted customers and provided menus upon arrival to dining room.
- Monitored dining room and bar areas for signs of overcrowding.
Daycare Assistant
Little Monsters Daycare
Lynnwood WA
09 2022 - 04 2024
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Taught children to organize toys, wash hands, and share by leading by example.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Promoted learning and social development through structured and unstructured playtime.
- Built constructive and open relationships with families with forthright yet friendly communication.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Implemented emergency procedures when necessary to maintain the safety of all participants within the daycare setting.
- Provided support during naptime routines, ensuring a peaceful environment for restful sleep.
- Prepared nutritious meals and snacks in accordance with food safety guidelines, promoting healthy eating habits among daycare attendees.
- Collaborated with lead teacher to develop daily schedules, lesson plans, and curriculum for diverse age groups.
Personal Nanny
Kevin Wolfe
Bothell Washington
05 2014 - 08 2023
- Involved children in caring for household pets and chores.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Taught children everyday skills and language.
- Accompanied families on vacations or business trips to provide consistent care for their children while away from home.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Created fun learning opportunities through interactive games and hands-on experiences, fostering intellectual curiosity in children.
- Established trust with both parents and children by demonstrating reliability, professionalism, honesty, and empathy in all interactions.
- Assisted in the coordination and management of family schedules, ensuring timely arrival at events and appointments while prioritizing the best interests of the child.
- Provided overnight care when required, ensuring a safe and comforting environment for sleeping children.
- Managed household tasks such as laundry and light cleaning to maintain an organized living space for families.
- Promoted healthy habits through meal preparation and the encouragement of regular exercise for children.
- Developed strong relationships with families, providing support and guidance through various stages of their children''s lives.
- Supported families by adapting to their unique needs and schedules, ensuring smooth daily transitions.
- Ensured safety of children in various settings, including at home, during transportation, and on outings.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Transported children to and from school, medical appointments, and extra-curricular activities.
- Regularly traveled with family to help with vacation activities and childcare.
Yard duty supervisor crossing guard
Yuba Sutter Unified School District
Yuba City CA
08 2001 - 08 2003
- Coordinated with other yard duty supervisors to provide comprehensive coverage of all designated outdoor areas during break times.
- Assisted in the reduction of bullying incidents by implementing conflict resolution strategies and promoting a positive school culture.
- Maintained accurate records of incidents and disciplinary actions, contributing to data-driven decision-making processes for school administration.
- Collaborated with school staff to develop effective strategies for improving overall yard supervision.
- Enhanced student safety by effectively monitoring outdoor areas during recess and lunch breaks.
- Maintained a clean and orderly playground area, ensuring the safety and hygiene of all students during outdoor playtime.
- Contributed to a decrease in playground accidents by conducting regular inspections of outdoor equipment for potential hazards.
- Promoted positive behavior among students through consistent enforcement of school rules and policies.
- Assisted administration with the implementation of new playground policies, leading to more efficient use of resources during recess periods.
- Provided first aid to injured students, ensuring their well-being and minimizing potential health risks.
- Managed emergency situations calmly and efficiently, ensuring the safety of all students involved.
- Supported teachers in managing classroom transitions, maintaining an orderly environment for optimal learning conditions.
- Provided feedback to school administration on potential improvements to yard duty procedures, leading to ongoing refinement of supervision strategies.
- Participated in ongoing professional development opportunities, staying current on best practices in yard duty supervision and child safety.
- Assigned tasks to team members to complete within designated time frames.
Retail Sales Associate
JC Penney Stores
Washington
10 1994 - 03 1995
- Greeted customers and helped with product questions, selections, and purchases.
Preschool Teacher
La Petite Academy Inc.
Tualatin Oregon
02 1995 - 08 1996
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Evaluated student performance regularly through observation, assessment tools, and parent-teacher conferences to ensure academic growth was being achieved consistently across all areas of development.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Organized special events like field trips, holiday celebrations, or guest speakers to enhance the educational experience for students while building a sense of community within the classroom.
- Allowed for ample outdoor discovery time in schedule each day.
- Assisted and supervised [Number] children through entire school day.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Facilitated connection with nature through regular educational outdoor excursions, enhancing environmental awareness.
- Coordinated with colleagues to develop interdisciplinary lessons, enriching students' educational experience.
- Nurtured creativity in students by incorporating arts and crafts into curriculum, showcasing their talents.
Licensed home daycare provider
Self
CA OR WA
11 1987 - 05 2025
- Taught children to organize toys, wash hands, and share by leading by example.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Provided consistent emotional support through active listening, empathy, and encouragement during challenging situations or transitions.
- Kept children safe and secure in different environments with diligent monitoring and effective management strategies.
- Cultivated a sense of community within the daycare through collaborative projects involving both children and families involved in our program.
- Crafted nutritious meals and kept lots of fresh fruit and vegetables on hand to prevent unhealthy snacking.
- Delivered effective potty training strategies tailored to each child''s readiness level leading to successful outcomes.
- Offered children numerous opportunities throughout each week to get sunshine and exercise in yard and at local parks.
- Coordinated stimulating field trips and outings to enrich children''s learning experiences outside of the daycare setting.
- Administered nutritious meals and snacks to promote healthy eating habits in children.
- Changed diapers of very young children and assisted older kids with bathroom requirements.
- Adapted lesson plans according to diverse learning styles catering to individual abilities while maintaining engagement and focus.
- Organized engaging arts and crafts projects to foster creativity and fine motor skills among the children.
- Administered prescription and OTC medicines to meet children's specific needs.
- Managed daily operations of the home daycare, including scheduling, budgeting, and recordkeeping.
- Managed home environment to keep areas clean, organized and free of safety hazards.
- Built early learning skills such as color and shape recognition with hands-on activities.
- Handled daily administrative tasks efficiently to minimize time away from children.
- Logged information regarding naps, feedings, and any medications administered.
Education
Highschool - General
Lethbridge Colligiate Institute
06.1984
Certification
food handlers, cpr first aid and infant first aid certified
Timeline
Grocery Reset Merchandiser
SAS Retail Services
03 2025 - 05 2025
Home Health Care Provider
Home Instead
01 2024 - 04 2024
Culinary and Dining assistant Manager
Harbor Point Senior Living
09 2022 - 04 2023
Daycare Assistant
Little Monsters Daycare
09 2022 - 04 2024
Personal Nanny
Kevin Wolfe
05 2014 - 08 2023
Yard duty supervisor crossing guard
Yuba Sutter Unified School District
08 2001 - 08 2003
Retail Sales Associate
JC Penney Stores
10 1994 - 03 1995
Preschool Teacher
La Petite Academy Inc.
02 1995 - 08 1996
Licensed home daycare provider
Self
11 1987 - 05 2025
Highschool - General
Lethbridge Colligiate Institute