Mandy McLaughlin

Work History

Search Wizards (Microsoft Vendor)

Seattle , WA

11.2021 - 06.2022

Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
Conducted 2-4 hiring events per week to align with MS hiring needs.
Operated and maintained applicant tracking and candidate management systems.
Supported programs by preparing worksheets, gathering communication materials and coordinating meetings.
Coordinated large scale hiring-related event logistics, both internally and externally
Provided post-event reporting
Created, led and monitored high volume MS teams meetings & chats
Utilized ICIMS ATS, MS Suite and other programs to create, organize, lead and complete hiring events.
Scheduled interviews (8-48 candidates per event) in high-volume environment across multiple business units
Consulted businesses on successful recruiting and retention practices to help minimize turnover.
Coordinated schedules to arrange management interviews with applicants.
Liaised between multiple business divisions to improve communications.
Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
Planned and launched large-scale events that boosted employee participation by 80%.

LaVida Massage

Federal Way, WA

06.2018 - 12.2021

Devised hiring and recruitment policies, streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 40+ new employees.
Oversaw full cycle recruiting for 10+ vacancies each quarter by operating ATS, maintaining open job requisitions, leveraging social media platforms/ online job boards, conducting verbal and practical interviews, verifying employment/references, constructing job offers, HR onboarding and new hire training.
Set team and individual KPIs and provided regular, actionable feedback.
Defined, implemented and revised operational policies and guidelines.
Oversaw day-to-day production activities in accordance with business objectives.
Empowered and guided sales associates to meet and exceed goals, building sales by over 300% during tenure.
Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
Achieved team goals through formalized training plans, coaching and performance management.
Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
Monitored 40+ employees' day-to-day activities and made plans to rectify issues.
Built loyal account base and long-term business relationships with over 900+ accounts.

Logic Staﬃng Pro + Go Staﬀ LLC

San Diego, CA, WA

06.2015 - 10.2018

Won and managed largest accounts, generating up to $325,000 annually
Fostered lasting client relationships as trusted hiring partner with 97% job fulfillment rate
Managed hiring and communication across 38 clients and 122 roles during employment.
Performed full-cycle recruiting in areas including Skilled Trades, Project Managers, Sales, Office, Tech, Engineering, HR, events, etc.
Advertised job opportunities on social media platforms and job boards.
Managed candidate tracking in database
Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews.
Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
Studied job descriptions and qualifications to determine applicant requirements.
Verified applicant references and employment details.
Coordinated schedules to arrange management interviews with applicants.

Motiv

Renton, WA

06.2008 - 03.2015

Created schedules and agendas for all departments, driving up communication to meet organization goals
Created itinerary for all interviewing candidates for open positions, saving staff 5 hours per week in scheduling
Supported CEO with calendar management including scheduling meetings, coordinating events, and balancing shifting priorities
Compiled receipts to file expense reports and track reimbursement status
Maintained organization and ease of document access by taking memos, maintaining ﬁles, and organizing documents
Managed executive schedules and coordinated executive communications, including taking calls, responding to emails, and interfacing with clients and team members.
Used advanced software to prepare documents, reports and presentations.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Facilitated training and onboarding for incoming office staff.
Transcribed meeting minutes to support sales, business development and senior management teams.
Coordinated events and worked on ad hoc projects.