Mandy Miller
Venice,USA
Summary
Reliable worker with excellent communication, time management, and computer skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Dollar Tree Stores
07.2024 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Website Manager
Steve Cook Carpentry, Inc.
01.2011 - 04.2024
- Developed and implemented comprehensive website content strategies to increase user engagement
- Created and maintained user-friendly webpages with optimized design, layout, and navigation structures
- Managed multiple web development projects from concept through completion
- Implemented SEO tactics to improve visibility across search engines
CNC Machinist
Steve Cook Carpentry, Inc.
- Operated CNC machines to produce complex parts, ensuring accuracy and precision of components
- Loaded raw materials into CNC machines, monitored cutting process, and ensured quality control of final product
- Identified tooling requirements for each job order, selecting appropriate tools for specific applications
- Performed maintenance on CNC machines, including troubleshooting issues and making necessary repairs
- Write CNC programs based on owner's designs
Server
Buffalo Wing Factory of Sarasota
06.2007 - 04.2008
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Greeted and accommodated guests, building positive experience from first interaction
- Demonstrated ability to interact with customers in a friendly and professional manner
- Processed payments and completed register transactions accurately
- Resolved customer complaints and inquiries in a timely manner
- Prepared and served food and beverages to customers
Debt Collector
Vengroff, Williams and Assoc., Inc.
04.2004 - 06.2007
- Utilized problem-solving and critical thinking abilities to assess individual debtor situations and determine best course of action
- Monitored accounts to ensure accuracy of payment information
- Successfully negotiated payment plans with delinquent customers, demonstrating strong interpersonal and communication skills
- Performed skip tracing activities to locate debtors who had moved or changed contact information
- Optimized cash flow through proactive collection activity and terms enforcement with customers while maintaining goodwill
Server
Anna Maria Oyster Bar
09.2003 - 03.2004
- Greeted and accommodated guests, building positive experience from first interaction
- Demonstrated ability to interact with customers in a friendly and professional manner
- Used good communication skills to reduce guest dissatisfaction
- Resolved customer complaints and inquiries in a timely manner
- Used focus and memorization skills to keep track of tables and remember orders
- Prepared and served food and beverages to customers
- Encouraged guests to buy additional items such as appetizers, drinks, and desserts
Payroll Specialist
Oasis Outsourcing, Inc.
08.2001 - 03.2003
- Resolved payroll discrepancies in a timely manner with excellent customer service skills
- Audited and processed employee time sheets, maintained payroll records, and responded to inquiries
- Maintained payroll information by collecting, calculating, and entering data into payroll system
- Managed multiple tasks simultaneously while meeting strict deadlines
- Processed and issued employee paychecks and statements of earnings and deductions
Floor Manager
Gabby's Kitchen
09.1997 - 07.2001
- Managed daily operations of the floor, including scheduling, customer service and staff training
- Supported growth and development of staff by training and leading by example
- Assisted in recruiting, interviewing and hiring new employees
- Trained new front of house employees including servers, hostesses and bussers
- Performed all server responsibilities
Server
Gabby's Kitchen
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Demonstrated ability to interact with customers in a friendly and professional manner
- Prioritized multiple tasks in dynamic environment and stayed calm and composed
- Used good communication skills to reduce guest dissatisfaction
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
- Assisted with training of new staff members
- Processed payments and completed register transactions accurately
Education
Health Unit Coordinator -
Withlacoochee Technical College
Inverness, FL05.1995
High School Diploma -
Crystal River High School
Crystal River, Florida06.1993
Skills
- Problem-Solving
- Customer Service
- Retail Operations
- Time Management
- Store Opening and Closing
- Staff Supervision
- Strong Work Ethic
- Cash Handling
Certification
Certified Health Unit Coordinator
Timeline
Assistant Store Manager
Dollar Tree Stores
07.2024 - Current
Website Manager
Steve Cook Carpentry, Inc.
01.2011 - 04.2024
Server
Buffalo Wing Factory of Sarasota
06.2007 - 04.2008
Debt Collector
Vengroff, Williams and Assoc., Inc.
04.2004 - 06.2007
Server
Anna Maria Oyster Bar
09.2003 - 03.2004
Payroll Specialist
Oasis Outsourcing, Inc.
08.2001 - 03.2003
Floor Manager
Gabby's Kitchen
09.1997 - 07.2001
CNC Machinist
Steve Cook Carpentry, Inc.
Server
Gabby's Kitchen
Health Unit Coordinator -
Withlacoochee Technical College
High School Diploma -
Crystal River High School
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