Accomplished senior leader at AgWest Farm Credit and former Washington State President at Northwest Farm Credit Services, I excel in strategic planning and implementation, and stakeholder relationship building. Spearheaded innovative and led a wide variety of teams to significant growth while enhancing brand image and customer engagement. Expert in team leadership with a track record of mentoring and achieving high quality results, driving business transformations.
Enhanced the AgWest brand and customer engagement through leadership of our Local Advisory Committee, external Stakeholder relationships, and Crop Insurance Administration. Seamlessly grew our LAC program, and its involvement in stewardship activities, as part of the Association merger integration plan. Lead a team of motivated employee that support the continued growth and success of our crop insurance agency. Work collaboratively with cross divisional AgWest employees, leaders, customers, and external stakeholder enhancing our reputation and achieving high results.
Worked collaboratively with other senior leaders to develop and implement innovated structure that has expanded use today. Fostered relationships and intergraded business systems, brining together businesses units that were previously siloed. Mentored new leadership, with a down line of 120 employees. Achieved growth goals, managed the largest state loan portfolio in the Association, and kept credit quality high each year,as well as growing the AgVision program. Increase both customer and employee engagement results. An active member of the Association Management Committee setting the strategic goals and business planning for the business.
Completed Farm Credit lending training program and grew customer portfolios in Washington branches Moses Lake and Yakima. Reinvented marketing plan for dairy industry and grew portfolio to a size that warranted a new Farm Credit branch in Sunnyside, WA. Served as first branch manager in this office. Lead dairy, coop, and investors teams, function in multiple states. Supervised teams of 5 - 35 in these roles. Responsible for individual and group marketing plans. Collaborated with all divisions of organization to create top of class employee and customer experiences.