Mandy Mooneyhan
Waterloo,NY
Summary
Talented Clinical Therapist with proven expertise in supporting clients through wide-ranging issues and situations. Highly trained in therapeutic modalities and evidence-based practices. Devoted to helping each individual work through trauma, anxiety, and other problems.
Overview
17
17
years of professional experience
Work History
Mental Health Clinical Therapist
Seneca County Community Counseling
Waterloo, NY
02.2024 - 07.2024
- Evaluated diagnostic test results to inform diagnosis and develop a plan addressing needs and monitor progress.
- Assisted clients in developing healthy coping mechanisms for dealing with stressors in their lives. Counseled individuals experiencing depression, anxiety, PTSD, bipolar disorder, ADHD, trauma, OCD, and other mental health disorders.
- Communicated regularly with psychiatrists, psychologists, and social workers regarding clients' treatment plans.
- Facilitated group therapy sessions focused on topics such as anger management, grief counseling and substance abuse.
- Created discharge summaries summarizing progress made during course of therapy.
- Provided referrals to community resources such as housing assistance programs or vocational rehabilitation services.
- Educated family members about mental health issues and how to provide support for their loved one.
- Advised patients on medication compliance and monitored changes in behavior or emotional state due to medications prescribed by psychiatrists or primary care physicians.
- Maintained accurate records of client progress using electronic medical records software.
- Compiled detailed picture of past trauma and medical histories through well-orchestrated interviews.
- Collected information necessary for psychological diagnosis by interviewing, observing and surveying patients.
- Evaluated clients' interests, abilities and needs alongside clinical presentations to develop targeted treatment plans.
Residential Program Specialist
Elmira Psychiatric Center
Seneca Falls , NY
06.2019 - 02.2024
- Developed programs designed to meet the specific needs of each client served by the program by conducting assessments of the client's needs and developing individualized treatment plans accordingly.
- Maintained accurate records of client services provided, medications administered, and other pertinent information.
- Developed positive relationships with clients by providing emotional support and encouragement. Ensured that client rights were respected at all times while maintaining confidentiality.
- Provided support to individuals with mental health and developmental disabilities in a residential setting. Assisted clients with daily living skills such as personal hygiene, meal preparation, laundry. Guided clients through transition to independent living within the community. Encouraged independence among clients while assisting them in making informed decisions about their lives.
- Collaborated with multi-disciplinary teams to ensure quality care was delivered to clients.
- Coordinated transportation arrangements for medical appointments or recreational activities.
- Provided crisis intervention when necessary and implemented emergency procedures when required.
- Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs, and assisted with the referral process.
- Interviewed potential clients, collecting personal information to determine eligibility for social assistance.
- Provided assertive community-based rehabilitation and case management services to high-risk mentally ill patients.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary. Maintained excellent progress records, attendance reviews, and performance reports, and staff development. Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment. Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Trained new employees on company policies, job duties, and performance expectations.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Program Manager
Wayne ARC
Newark , NY
09.2013 - 06.2019
- My duties with the Wayne Arc were the same as with Elmira Psychiatric Center except at times I ran more than one house overseeing up to and sometimes more than 15+ people. This required a tight schedule, utilizing my assistants at each home.
- Served as an advocate for clients by representing them at hearings or meetings involving outside agencies or organizations.
Counselor, Sr. Counselor and Recreation Specialist
Pathways, Inc.
Canandaigua , NY
11.2007 - 09.2013
- With Pathways Inc., at their Community Residence, Lake Breeze, I held three positions: Counselor, Sr. Counselor and Recreation Specialist.
- Created a safe environment that promotes self-expression, respect, trustworthiness, responsibility, empathy, and acceptance among residents.
- Collaborated with community organizations and other mental health professionals to provide comprehensive care for clients.
- Assisted with crisis intervention services when needed.
- Participated in team meetings to discuss updates on client progress as well as strategies for improvement.
- Organized recreational activities such as field trips or sports events to promote physical activity and healthy lifestyle habits.
- Maintained accurate records of client information including medical histories, medications administered, counseling sessions attended. Implemented behavioral interventions designed to modify or reduce problematic behaviors. Monitored client progress, documented observations, and reported changes in behavior to supervisors.
- Educated family members about the importance of following through with treatment plans.
- Coordinated weekly house meetings where residents can express concerns or share ideas.
- Supervised medication administration according to physician instructions.
- Provided transportation for clients as needed to appointments or other activities outside the residence. Prepared meals and assisted clients with laundry and household chores.
- Developed therapeutic relationships by providing emotional support and positive reinforcement to clients. Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
- Provided appropriate feedback and information to help residents succeed in program. Interfaced with residents to address and resolve complaints or grievances.
- Conducted assessments to determine community recreational needs. Chaperoned group-sponsored trips and social functions. Developed, implemented and evaluated recreation programs for youth and adults.
- Developed partnerships with local businesses to increase program access.
- Scheduled staff shifts for each activity or event ensuring adequate coverage.
- Created promotional materials such as newsletters, brochures and flyers.
- Promoted culture focused on safe participation in recreational activities.
Education
Master of Arts - Applied Psychology
Ashford University
San Diego, CA02-2019
Bachelor's In The Art of Human Services
SUNY Empire State College
Saratoga Springs, NY06-2007
Associates in Liberal Arts
Finger Lakes Community College
Canandaigua, NY03-2003
Local High School Diploma
Waterloo High School
Waterloo, WI06-1999
Master of Arts - Social Work
Keuka College
Keuka Park, NYSkills
- Individual Counseling
- Cognitive behavioral therapy
- Clinical Documentation
- Suicide Prevention
- Grief counseling
- Behavioral assessment
- Substance abuse treatment
- Relaxation Techniques
- Relationship Building
- Computer Literacy
- Client Interviewing
- Interpersonal Communication
- Reliability
- Excellent Communication
- Group Counseling
- Referral Coordination
- Teamwork and Collaboration
- Crisis Intervention
- Administration and management
- Active Listening
- Goal Setting
Affiliations
- I am a lifetime learner, I have been in college my whole adult life as I love learning new things about anything.
- I am a mother of 2 teenage boys and a fur baby
- My favorite animal is an owl because they represent wisdom and family
- I am a lover of the arts- writing, reading, music, painting and so many others
- Before COVID I was also a part of the Committee in Seneca County that disbanded due to the pandemic- Seneca County Against Opioids
References
References available upon request.
Timeline
Mental Health Clinical Therapist
Seneca County Community Counseling
02.2024 - 07.2024
Residential Program Specialist
Elmira Psychiatric Center
06.2019 - 02.2024
Program Manager
Wayne ARC
09.2013 - 06.2019
Counselor, Sr. Counselor and Recreation Specialist
Pathways, Inc.
11.2007 - 09.2013
Master of Arts - Applied Psychology
Ashford University
Bachelor's In The Art of Human Services
SUNY Empire State College
Associates in Liberal Arts
Finger Lakes Community College
Local High School Diploma
Waterloo High School
Master of Arts - Social Work
Keuka College
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