Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mandy Phillips

Saltillo,MS

Summary

Proven ability to enhance operational efficiency through effective inventory management and data entry. Skilled in Microsoft Office, with a strong focus on achieving results and fostering positive client relationships.

Overview

24
24
years of professional experience

Work History

Administrative Assistant

Friendship Medical Clinic
Ecru, MS
02.2023 - Current
  • Managed office supplies inventory and placed orders when necessary.
  • Maintained office supplies inventory by checking stock to determine inventory level.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Completed day-to-day duties accurately and efficiently.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Retrieved patient medical records in response to requests from authorized personnel.

Warehouse Assistant

Williams Transfer And Storage
Tupelo, MS
08.2021 - 02.2023
  • Traced missing material and shipments through vendor and customer communications.
  • Received and processed incoming orders, ensuring accuracy of information.
  • Assisted with unloading trucks using appropriate equipment as needed.
  • Cross-checked order forms against actual products received or sent out for accuracy.
  • Lifted materials of varied weights on regular basis.
  • Operated forklift and other equipment to move pallets around between warehouse locations and transport trucks.
  • Packed goods for shipment, including labeling boxes and preparing shipping documents.

Pulmonary Function Testing Technician

Elite Medical Testing, LLC
Sherman, MS
02.2021 - 08.2021
  • Performed spirometry testing on patients who smoke or had respiratory issues such as covid, COPD, and asthma

Appointment Scheduler

Cardiology Associates
Tupelo, Ms
03.2017 - 12.2019
  • Scheduled appointments, managed calendars and ensured accuracy of appointment times.
  • Answered incoming calls and directed them to appropriate personnel.
  • Sent follow up/appointment reminders

Insurance Follow-Up Specialist

MD Revenue Management
Tupelo, MS
05.2013 - 02.2017
  • Assisted patients with inquiries regarding their medical bills.
  • Reviewed patient accounts and updated insurance information in the system.
  • Generated reports detailing delinquent accounts receivable balances, aging analysis, denials and rejections.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Processed claims for payment according to established procedures.
  • Called insurance companies to follow up on claims/denials

Insurance Follow-Up Specialist

Premier Radiology LLC
Tupelo, MS
02.2001 - 05.2013
  • Updated patient accounts
  • Called insurance companies to check status of claims, followed up on claim denials and delinquent accounts
  • Assisted patients with inquiries regarding their medical bills
  • Verified insurance eligibility
  • Sorted mail and scanned documents

Education

Music Performance

Itawamba Community College
Fulton, MS

Dental Hygiene

Northeast Mississippi Community College
Booneville, MS

Skills

  • Inventory management
  • Medical Records
  • Microsoft Excel
  • Data entry
  • Microsoft Office
  • Customer service

Timeline

Administrative Assistant

Friendship Medical Clinic
02.2023 - Current

Warehouse Assistant

Williams Transfer And Storage
08.2021 - 02.2023

Pulmonary Function Testing Technician

Elite Medical Testing, LLC
02.2021 - 08.2021

Appointment Scheduler

Cardiology Associates
03.2017 - 12.2019

Insurance Follow-Up Specialist

MD Revenue Management
05.2013 - 02.2017

Insurance Follow-Up Specialist

Premier Radiology LLC
02.2001 - 05.2013

Music Performance

Itawamba Community College

Dental Hygiene

Northeast Mississippi Community College

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