Mandy Phouangphidok

-Determined business development opportunities and implemented effective strategy for client acquisition.

-Set up potential client contacts, cultivated relationships and followed through on service needs.
-Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.

-Accomplished Business Development Representative offering expertise in marketing, sales and operations.

-Consults with customers, builds strong relationships and increases hard sales numbers.
-Developed clientele by networking to find new customers and generate lists of prospective clients.

-Effectively built relationships with both established and potential customers.

-Collected payments and provided accurate change.
-Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
-Helped customers find specific products, answered questions and offered product advice.
-Trained new team members in cash register operation, stock procedures and customer services.
-Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
-Built and maintained relationships with peers and upper management to drive team success.
-Reviewed files, recordings and other documents to obtain information to respond to requests.
-Control shrinkage internally and externally.

-Educate customers on iAuditor, EdApp, and Sensors

-Prospect for new customers and qualify opportunities for Account Executives
-Driving pipeline and growing the customer base
-Product expert on how iAuditor and Edapp can help solve customer problems

-Uncover customer pain points and needs

-Excite and engage potential and current Tesla owners through the phone calls, texts, and emails
-Capturing customer information, scheduling test drives, and giving a brief orientation to those interested in our products.
-Contributing to the sales and delivery targets by meeting and exceeding my individual KPIs
-Providing a high level of customer experience through the sales, delivery, and throughout ownership of the vehicle.
-Implement trade ins and documents for the owners on delivery day
-Conducting deliveries from the delivery center to owners homes when needed
-Engaging walk-in guest promptly, openly, and ensuring they feel welcomed in our environment.
-Efficiently able to provide a great customer experience through sales and delivery with little to no guidance.