Mandy Pittman
Tulsa,OK
Summary
Results-driven sales expert with extensive experience in meeting customer needs and achieving organizational goals. Skilled in implementing successful sales techniques and maintaining high levels of customer retention. Recognized for outstanding performance through various awards and certifications. Committed to fostering client relationships and exceeding sales targets.
Overview
22
22
years of professional experience
Work History
Account Executive
UPS
Tulsa, OK
01.2024 - Current
- Drove sales growth by cultivating strong client relationships, boosting customer satisfaction.
- Developed tailored proposals meeting client needs, leading to increased contract renewals.
- Collaborated with cross-functional teams to streamline communication and improve service delivery.
- Fostered expansion with current clients and secured new clients for book of business
- Sustained effective territory performance surpassing 100%
MORTGAGE PORTFOLIO MANAGER
Computershare SLS
Greenwood Village, CO
09.2022 - 01.2024
- Generated over 10 million dollars in revenue yearly.
- Built a highly producing pipeline and doubled portfolio size.
- Provide recovery services for active mortgage clients, including modifications, refinance options, short sales and negotiated payoffs.
- Analyze market value and foreclosure profitability
- Provide services and complete loss mitigation applications.
- Prospect for opportunities for refinance sales to lending partnership.
- Consistently met/extended financial goals every month since start
ACCOUNT MANAGER
Alltran Financial
Tulsa, OK
05.2003 - 09.2022
- Achieved Top 5 Producer ranking within the company for over a decade.
- Managed monthly a high-revenue account portfolio, driving exceptional results.
- Maintained a payer base of over 300 consumers through strategic engagement.
- Strengthened client relationships by consistently meeting performance goals and compliance standards.
- Monitored accounts for adherence to established payment plans, resolving non-compliance promptly.
- Listened to clients and negotiated tailored solutions that aligned with their needs.
- Regularly surpassed all KPI expectations throughout professional career.
MANAGER & MENTOR DIRECTOR
Alltran Financial
Tulsa, OK
05.2003 - 09.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Developed and updated training modules
- Coached in a one on one and group setting
- Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness.
- Facilitated training to strengthen non-performers
- Maintained compliance with company policies, objectives and communication goals.
- Provided supportive link between external customers and internal operations.
- Streamlined operations of multiple lines of business within organization.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Trained new employees on customer service, money handling and organizing strategies.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Directed team of high-performing customer relations and sales representatives.
SALES ASSOCIATE
Tillman Agency
Broken Arrow, OK
01.2018 - 02.2020
- Cold called for potential new prospects
- Met with local businesses to gather information for quoting
- Followed up with qualified personal clients to market business services
Education
Strategic Communication
University of Oklahoma
Norman, OKSkills
- Financial expertise
- Sales techniques
- Leadership
- Salesforce proficiency
- Persuasive negotiation
- Quality assurance
- Client management
- Regulatory adaptability
- Leadership skills
Timeline
Account Executive
UPS
01.2024 - Current
MORTGAGE PORTFOLIO MANAGER
Computershare SLS
09.2022 - 01.2024
SALES ASSOCIATE
Tillman Agency
01.2018 - 02.2020
ACCOUNT MANAGER
Alltran Financial
05.2003 - 09.2022
MANAGER & MENTOR DIRECTOR
Alltran Financial
05.2003 - 09.2022
Strategic Communication
University of Oklahoma