Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
BusinessDevelopmentManager
Mandy Pomerleau

Mandy Pomerleau

Franklin Ga,GA

Summary

Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.

Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven ability to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.

Accomplished Administrative Support professional practiced at addressing all facets of business office needs, including file and document management, inventory allocation and technical training. Proficient in maintaining stringent financial controls and timelines. Offering diplomatic and professional communication, strong time management and multitasking expertise.

Overview

8
8
years of professional experience

Work History

Administrative Assistant

Tv Cover Store
Atlanta , GA
10.2018 - 01.2020
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Offered departmental administrative support.

Administrative Clerk

Wellness Center
Marietta , GA
08.2011 - 10.2017
  • Regularly communicated with Job title to discuss strengths, opportunities, and trends in business.
  • Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
  • Controlled inventory stock levels, reordering as necessary within budget.
  • Answered multi-line phone system by Number ring and transferred callers to appropriate department or staff member.
  • Entered Type data into Software system and updated customer contacts, Type and Type information to keep records current.
  • Provided direction, support and ongoing feedback to staff.

Education

Lovejoy High School
Hampton, GA
05.1994

Skills

  • Meeting arrangements
  • Customer and client relations
  • Document conversion
  • Multi-line phone proficiency
  • Filing and data archiving
  • Office administration
  • Appointment setting
  • Quality Assurance
  • Conflict resolution
  • Business correspondence
  • Supervising staff
  • Purchase orders organization
  • Patient scheduling
  • Package routing
  • Marketing
  • Multi-line telephone systems
  • Mail handling

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Administrative Assistant

Tv Cover Store
10.2018 - 01.2020

Administrative Clerk

Wellness Center
08.2011 - 10.2017

Lovejoy High School
Mandy Pomerleau