Mandy Ranney
Kalispell,MT
Summary
Highly motivated professional with 13+ years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
14
14
years of professional experience
Work History
Owner/Manager of Operations
Kalispell Koffee
Kalispell, Montana
09.2013 - Current
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Maintained relationships with existing customers by providing superior customer service.
- Conducted performance reviews for employees on a regular basis.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
Teller
Glacier Bank
Kalispell, Montana
01.2010 - 04.2013
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Balanced cash drawers on a daily basis.
- Provided exceptional customer service while accurately processing routine transactions.
- Assisted customers in opening new accounts and completing required paperwork.
Education
High School Diploma -
Charles M Russell High School
Great Falls, MTSkills
- Business Management
- Hiring and staffing
- Team Oversight
- Employee Development
- Customer Relations
- Customer Service Management
- Attention to Detail
Accomplishments
- Best of Flathead - Barista 2014, 2015, and 2021.
References
References available upon request.
Timeline
Owner/Manager of Operations
Kalispell Koffee
09.2013 - Current
Teller
Glacier Bank
01.2010 - 04.2013
High School Diploma -
Charles M Russell High School