Mandy Rountree
Kremmling,CO
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Communicative Lead Qmap offering 8-year background in following set medication programs. Proficient in performing all procedures of good nursing care. Highly skilled in taking and recording vital signs. Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment. Patient-focused Lead Qmap with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring vital signs, performing wound care and assisting with daily living activities. Demonstrated ability to provide emotional support to patients and families. Proactive worker committed to helping Lead Qmap provide top-notch patient care. Skilled at Medicaton treatments with knowledge of Assisted Living patients. Fantastic attention to detail and multitasking abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Assistant position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Lead QMAP
Middle Park Health
03.2019 - Current
- Enhanced patient care by accurately administering medications according to physician orders and established protocols.
- Ensured proper medication storage and inventory management for optimal efficiency and compliance with regulations.
- Assisted in the development of streamlined medication administration procedures, resulting in increased accuracy and safety.
- Collaborated with healthcare team members to ensure comprehensive, coordinated care for each patient.
- Reduced medication errors by implementing a double-check system for high-risk drugs.
- Trained new Medication Technicians, ensuring adherence to best practices and quality standards.
- Maintained accurate documentation of medication administration records, vital signs, and treatment plans for effective communication among the healthcare team.
- Facilitated seamless transitions between shifts by providing thorough handoff reports to incoming staff members.
- Monitored patients for adverse reactions or complications from medications, initiating prompt interventions when necessary.
- Demonstrated proficiency with electronic health record systems for accurate inputting of patient information.
- Reordered medication to maintain adequate supply.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Monitored medication storage area to maintain medication security and control.
- Identified and reported medication errors to avoid distributing wrong medication to patients.
- Turned and repositioned patients to prevent bedsores.
- Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
- Assisted in maintaining conducive environment for residents by adhering to infection control policies.
- Upheld infection control and prevention policies across different patient-facing areas.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Followed directions of licensed nurses to administer medications and treatments.
- Supported needs of 24+ residents under Assisted Living care.
Lead QMAP
Senior Housing Properties
02.2016 - 02.2019
- Enhanced patient care by accurately administering medications according to physician orders and established protocols.
- Ensured proper medication storage and inventory management for optimal efficiency and compliance with regulations.
- Assisted in the development of streamlined medication administration procedures, resulting in increased accuracy and safety.
- Collaborated with healthcare team members to ensure comprehensive, coordinated care for each patient.
- Reduced medication errors by implementing a double-check system for high-risk drugs.
- Trained new Medication Technicians, ensuring adherence to best practices and quality standards.
- Maintained accurate documentation of medication administration records, vital signs, and treatment plans for effective communication among the healthcare team.
- Facilitated seamless transitions between shifts by providing thorough handoff reports to incoming staff members.
- Monitored patients for adverse reactions or complications from medications, initiating prompt interventions when necessary.
- Demonstrated proficiency with electronic health record systems for accurate inputting of patient information.
- Reordered medication to maintain adequate supply.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Monitored medication storage area to maintain medication security and control.
- Identified and reported medication errors to avoid distributing wrong medication to patients.
- Turned and repositioned patients to prevent bedsores.
- Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
- Assisted in maintaining conducive environment for residents by adhering to infection control policies.
- Upheld infection control and prevention policies across different patient-facing areas.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Followed directions of licensed nurses to administer medications and treatments.
- Supported needs of 24+ residents under Assisted Living care.
Cashier
Kremmling Mercantile
10.2015 - 02.2016
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Tallied cash drawer at beginning and end of each work shift.
- Upsold additional products and services to customers, increasing revenue.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Lifted up to 50 pounds at once.
Stay At Home Mom
Stay At Home Mom
11.1999 - 09.2015
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend and holiday shifts.
- Identified issues, analyzed information and provided solutions to problems.
- Cultivated interpersonal skills by building positive relationships with others.
Telemarketer
MCI Telecommunications
08.1999 - 11.1999
- Increased customer satisfaction by addressing inquiries and resolving issues promptly.
- Enhanced sales through the utilization of persuasive communication skills and thorough product knowledge.
- Built rapport with customers to foster long-term relationships and ensure repeat business.
- Collaborated with other team members to achieve monthly sales targets consistently.
- Managed a high volume of calls daily while maintaining professionalism and efficiency.
Wait Staff Member
Beau Jo's
08.1999 - 10.1999
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
- Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
- Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
CNA in Training
Shady Oaks Healthcare
08.1997 - 01.1998
- Enhanced patient comfort by providing compassionate and attentive care during daily activities.
- Assisted nurses with patient assessments, accurately documenting vital signs and health observations.
- Improved patient mobility by supporting ambulation exercises and transfers using proper techniques.
- Promoted patient safety through diligent monitoring and reporting of any changes in condition or concerns.
- Maintained a clean and organized environment for patients, performing regular housekeeping tasks to ensure hygiene standards were met.
- Developed strong rapport with patients and families, addressing concerns and offering emotional support when needed.
- Contributed to efficient team operations by consistently being punctual, organized, and prepared for each shift.
- Applied infection control protocols to minimize the risk of cross-contamination among patients, staff, and visitors.
- Ensured accurate documentation of all care provided, adhering to facility policies regarding electronic health records and medical charting.
- Facilitated mealtime assistance for patients requiring help with feeding or dietary restrictions while ensuring that nutritional needs were met.
- Collaborated closely with nursing staff to provide seamless continuity of care throughout each shift changeover period.
- Cared with empathy and compassion to build positive patient and family relationships.
- Created positive patient experience by assisting patients with bathing, ambulating, feeding and personal and oral hygiene care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Contributed to overall quality and care of patients by answering calls for help, taking vital signs, and monitoring behavior and physical condition for progress or deterioration.
- Measured and recorded food and liquid intake and output to report changes to medical and nursing staff.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Escalated changes in patient behavior, condition and vital signs for prompt assessment.
Education
No Degree - Medical Assisting
Penn Foster Career School
Scranton, PA06.2025
High School Diploma -
Coronado High School
Colorado Springs, CO06.1997
Skills
- Dosage Calculation
- Staff Training and Development
- Patient Care Coordination
- Patient confidentiality
- Prescription Verification
- Drug Interaction Monitoring
- Medication Storage Compliance
- Maintaining Medication Records
- Privacy and confidentiality
- Records Updating
- Emergency Response
- Daily living assistance
- Medical Records Management
Certification
- QMAP Training - March 2015
- CPR Certification
- First Certification
Timeline
Lead QMAP
Middle Park Health
03.2019 - Current
Lead QMAP
Senior Housing Properties
02.2016 - 02.2019
Cashier
Kremmling Mercantile
10.2015 - 02.2016
Stay At Home Mom
Stay At Home Mom
11.1999 - 09.2015
Telemarketer
MCI Telecommunications
08.1999 - 11.1999
Wait Staff Member
Beau Jo's
08.1999 - 10.1999
CNA in Training
Shady Oaks Healthcare
08.1997 - 01.1998
No Degree - Medical Assisting
Penn Foster Career School
High School Diploma -
Coronado High School
- QMAP Training - March 2015
- CPR Certification
- First Certification
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