Summary
Overview
Work History
Education
Skills
Timeline
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Mandy Smith

Mandy Smith

Wellsburg,NY

Summary

Skilled Picker Packer operating on feet for extended periods to manage large number of packages every shift. Well-organized, reliable and hardworking with solid record of exceptional productivity. Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day. Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work History

General Packer/operator

Pladis
Horseheads, NY
02.2023 - Current
  • Complied with safety, health, and environmental regulations as prescribed by law.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Completed daily orders with expert picking and packing of shipments.
  • Measured quantity, weight and dimensions to determine cost of shipping.
  • Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
  • Trained new employees on proper packing and labeling techniques and to apply best practices.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Monitored outgoing packages for proper labels and accurate address information.
  • Fastened and labeled containers on pallets, added stretch and shrink wrap and signed pick tickets to protect items and confirm accuracy of orders.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Transported merchandise pallets to move in warehouse.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Picked and packed order items.
  • Kept work areas neat, clean and free from debris.

Order Filler

Best Buy
Nichols, NY
10.2022 - 12.2022
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Verified product quantity and quality to determine accuracy of orders and reduce errors.
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.

Online Personal Shopper

Walmart
Watkins Glen, NY
10.2020 - 11.2021
  • Tracked substitutions and informed customers of changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Developed professional relationships with customers to establish repeat business and increase trust.
  • Loaded and unloaded orders at customer's homes or locations.
  • Contributed to team objectives in fast-paced environment.
  • Selected correct products based on customer needs, product specifications and applicable regulations.

Salon Manager

Regis Hair Salon
Watkins Glen, NY
07.2017 - 10.2021
  • Scheduled employees to maintain adequate coverage during business hours.
  • Coached and trained employees to optimize performance and achieve demanding business objectives.
  • Achieved personal sales goals by upselling products to meet individual needs.
  • Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory, and delegating tasks.
  • Handled employee scheduling and coverage needs during business hours.
  • Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
  • Controlled inventory by tracking expenses, purchases, and shelf stock.
  • Oversaw salon employee performance, facility cleanliness, and sales.
  • Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Maintained general appointment calendar and set shift schedules.
  • Worked to continuously increase salon business through effective sales, service, and operations policies.
  • Managed cash flow, business transactions, banking, and accounting processes.
  • Maintained organization of salon and cleanliness of each station with regular cleaning and floor sweeping.
  • Sourced high-quality and trending hair care products for salon, placing orders with suppliers.

Education

Diploma -

South Glens Falls Senior High School
South Glens Falls, NY
09.1998 - 06.2001

Skills

Box Building

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Timeline

General Packer/operator

Pladis
02.2023 - Current

Order Filler

Best Buy
10.2022 - 12.2022

Online Personal Shopper

Walmart
10.2020 - 11.2021

Salon Manager

Regis Hair Salon
07.2017 - 10.2021

Diploma -

South Glens Falls Senior High School
09.1998 - 06.2001

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