Overview
Work History
Education
Skills
Affiliations
Certification
Languages
References
Timeline
Generic

Mandy Sweitzer

Vernon,TX

Overview

13
13
years of professional experience
1
1
Certification

Work History

Adult Caregiver ( VA )

Stephane Martinez
08.2024 - Current
  • Monitored client's vital signs such as blood pressure and pulse rate.
  • Provided personal care and support to adults with physical disabilities in a residential setting.
  • Assisted clients with daily living skills including grooming, bathing, dressing, meal preparation and feeding.
  • Transported clients to medical appointments or other destinations when needed.
  • Maintained detailed records of client's health information including medication administration logs.
  • Communicated effectively with family members regarding the care of their loved ones.
  • Worked closely with nurses and doctors to ensure proper medical treatment was being provided to patients.
  • Administered medications according to doctor's orders and monitored responses.
  • Initiated conversations with clients to assess mental status or understanding of instructions and directions given.
  • Encouraged independence among clients by teaching them how to perform tasks independently such as housekeeping duties or personal hygiene routines.
  • Developed individualized plans for each client based on their needs and preferences.
  • Implemented safety measures when working with physically disabled individuals in order to prevent any potential injuries.
  • Assessed changes in behavior or condition that may indicate a need for further medical attention.
  • Responded promptly to all requests from clients or families seeking assistance.
  • Performed light housekeeping duties such as laundry, cleaning rooms, changing bed linens.
  • Participated in team meetings discussing client progress towards goals set forth by the healthcare team.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Laundered clothing and bedding to prevent infection.
  • Supported bathing, dressing and personal care needs.
  • Followed care plan and directions to administer medications.
  • Improved patient outlook and daily living through compassionate care.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Assisted with meal planning to meet nutritional plans.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Followed safe lifting and transferring techniques to transport residents.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Assisted clients with maintaining good personal hygiene.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Built strong and trusting rapport with clients and loved ones.
  • Helped clients get in and out of beds and wheelchairs.
  • Drove clients to doctors' appointments and social outings.
  • Monitored health and well-being of clients and reported significant health changes.
  • Maintained detailed records of services performed on clients.
  • Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
  • Contacted medical providers on behalf of clients to follow up on appointments.
  • Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
  • Partnered with registered nurses and physiotherapists to provide care to patients.

Cafe Manager

Vernon Live Stock Cafe
Vernon, Texas
10.2015 - 08.2023
  • Developed and implemented customer service policies and procedures for cafe staff.
  • Created and maintained detailed records of all inventory, sales, customers, orders.
  • Supervised day-to-day operations in the cafe to ensure efficiency and quality standards were met.
  • Interacted with customers to provide assistance with menu selections and any other inquiries or complaints they may have had.
  • Recruited, trained, managed and evaluated cafe staff performance.
  • Maintained an accurate cash register system at all times during business hours.
  • Ensured all work areas were kept clean and hygienic according to health regulations.
  • Scheduled shift rotations for employees to maximize operational efficiency while minimizing labor costs.
  • Planned weekly menus based on seasonal availability of ingredients and customer preferences.
  • Organized promotional activities such as discounts or special events to attract new customers or increase repeat business from existing clients.
  • Monitored food quality regularly to ensure it was up to required standards.
  • Ordered supplies needed for daily operations in a timely manner within budget constraints.
  • Resolved conflicts between team members in a professional manner.
  • Set goals for staff performance while providing feedback to motivate them towards success.
  • Kept abreast of industry trends by attending relevant seminars or conferences when possible.
  • Established relationships with local businesses or organizations that could refer customers to the cafe.
  • Conducted regular inspections of equipment used by staff members in order to maintain safety standards.
  • Developed menu items to help keep profits up and prices affordable for customers by balancing high and low food costs.
  • Took inventory of supplies and equipment and placed new orders to maintain stock levels.
  • Reconciled daily sales each shift, counting register drawers and resolving discrepancies.
  • Discussed menu items and preparation methods with customers and suggested promotional items to increase sales.
  • Rang up orders on cash register to process cash, credit card and personal check payments.
  • Assisted cook with prep work by cutting vegetables and preparing side dishes and salads.
  • Delivered orders to kitchen and checked for accuracy and correct temperature on pick-up before serving to customers.
  • Delegated work to staff, setting priorities and goals.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Assisted staff by serving food and beverages or bussing tables.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
  • Explained goals and expectations required of trainees.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Distributed food to service staff for prompt delivery to customers.

Psychiatric Nursing Assistant

State Hospital
Vernon, Texas
08.2011 - 09.2015
  • Monitored and documented changes in patient behavior and moods.
  • Assisted in the implementation of individualized treatment plans for each patient.
  • Provided emotional support to patients with mental illness.
  • Supported patients in activities of daily living, such as bathing and dressing.
  • Encouraged patients to participate in recreational activities and group therapy sessions.
  • Observed patients during meals, leisure times, and other activities to ensure safety and well-being.
  • Participated in team meetings to discuss patient care plans and goals.
  • Communicated effectively with individuals who have difficulty expressing themselves verbally or through written language.
  • Maintained confidentiality regarding all aspects of patient care according to HIPAA standards.
  • Responded quickly to emergency situations involving distressed or agitated patients.
  • Provided crisis intervention services when needed.
  • Performed regular assessments on assigned patients to identify any medical or psychological needs that may require further attention.
  • Ensured a safe environment for all patients by monitoring their behaviors closely and intervening when necessary.
  • Collaborated with other healthcare professionals on developing treatment plans tailored specifically for each patient's needs.
  • Promoted patient safety, monitoring environment and behaviors to proactively identify concerns.
  • Interacted and engaged patients with chronic mental illness in group settings and individually.
  • Assisted patients in accomplishing activities of daily living skills (ADLs).
  • Applied therapeutic communication skills to engage patients, understand concerns and meet objectives of individual recovery plans.
  • Observed and documented patient behavior accurately in Electronic Health Record (EHR).
  • Maintained calendar of social, recreational and educational events to enhance patient stays.
  • Recorded and closely monitored patient behaviors and progress to effectively identify changes needing attention.
  • Emotionally supported patients, monitoring changes in behavior for potentially dangerous changes.
  • Supervised and secured patients restricted to assigned areas.
  • Prepared and accompanied patients on public outings, managing safety, behavior and other activities.
  • Monitored student performance and maintained accurate records to assess progress.
  • Maintained professionalism in emergency situations, assisting staff members in actions and monitoring patients.
  • Enforced administrative policies and rules governing students.

Education

High School Diploma -

Jefferson High

Skills

  • Fall prevention
  • Compassionate care
  • Medical equipment operation
  • Social interaction
  • Emotional support
  • Meal preparation
  • Personal hygiene assistance
  • Hoyer lifting equipment
  • Respectful and compassionate
  • Disability support
  • Safety awareness
  • Strong ethics
  • Heavy lifting
  • Patient companionship
  • Patient care
  • Medication administration
  • Compassionate communication
  • Dining room support
  • Daily living assistance
  • HIPAA compliance
  • Problem-solving
  • Supportive companionship

Affiliations

When I start something I like to finish it. I am always willing to help anybody that needs it. Always at work on time and always willing to stay longer if needed.

Certification

I have a certificate of training to be a caregiver also have a food handlers and TABC license. Those two not important but wanted you to know.

Languages

English
Professional

References

References available upon request.

Timeline

Adult Caregiver ( VA )

Stephane Martinez
08.2024 - Current

Cafe Manager

Vernon Live Stock Cafe
10.2015 - 08.2023

Psychiatric Nursing Assistant

State Hospital
08.2011 - 09.2015

I have a certificate of training to be a caregiver also have a food handlers and TABC license. Those two not important but wanted you to know.

High School Diploma -

Jefferson High

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Mandy Sweitzer