Mandy Vigil
Orangeville
Summary
Detail-oriented laboratory technician with proven analytical skills and a commitment to safety compliance. Expertise in conflict resolution and effective time management enhances laboratory operations. Demonstrated ability to implement process improvements that increase efficiency and accuracy.
Overview
21
21
years of professional experience
Work History
Laboratory Technician
SGS
Huntington
09.2023 - Current
- Conducted routine laboratory tests to ensure compliance with quality standards.
- Prepared and labeled samples for analysis following established safety protocols.
- Maintained laboratory equipment through regular calibration and troubleshooting.
- Documented test results accurately within laboratory information systems.
- Collaborated with team members to identify and resolve equipment issues.
- Implemented safety protocols, ensuring a secure laboratory environment.
- Trained new staff on standard operating procedures and laboratory techniques.
- Analyzed data to support ongoing research projects and technical reports.
Master of Custodial Arts
CleanTech
Castle Dale
11.2012 - 07.2023
- Trained new janitorial staff on cleanliness standards to ensure consistent quality.
- Executed day-to-day responsibilities with precision and efficiency.
- Resolved issues promptly, enhancing customer satisfaction through friendly service.
- Identified customer needs swiftly and effectively, enhancing overall experience.
- Prioritized tasks to meet service objectives efficiently.
- Developed innovative solutions that improved team performance and outcomes.
- Collaborated effectively with diverse teams to achieve product-related goals.
- Managed inventory of supplies, ensuring timely ordering and restocking.
Retail Store Manager
Family Dollar
Price
01.2005 - 10.2008
- Managed daily store operations, ensuring compliance with company policies and safety regulations.
- Led training initiatives on customer service standards and product knowledge, enhancing staff capabilities and service quality.
- Implemented visual merchandising strategies that improved product displays, increasing customer engagement and sales potential.
- Oversaw inventory management, conducting cycle counts and coordinating stock replenishment efforts.
- Analyzed sales trends to inform ordering and promotional strategies, driving profitability.
- Resolved customer complaints promptly, maintaining high satisfaction levels and loyalty.
- Collaborated with corporate teams to align store objectives with broader company initiatives, ensuring cohesive strategy execution.
- Prepared monthly reports on sales figures, expenses, and profits to assess performance.
Education
High School Diploma -
Emery High School
Castle Dale, UT05-2003
Skills
- Laboratory testing and analysis
- Sample preparation
- Laboratory procedures
- Quality assurance
- Safety compliance
- Equipment maintenance
- Staff training
- Time management
- Conflict resolution
Timeline
Laboratory Technician
SGS
09.2023 - Current
Master of Custodial Arts
CleanTech
11.2012 - 07.2023
Retail Store Manager
Family Dollar
01.2005 - 10.2008
High School Diploma -
Emery High School