Mandy Vukadinovic
Pelham,NY
Summary
Driven and resourceful administrative professional with 10+ years of experience assisting C-Suite executives. Successfully manages high-volume workloads in rapidly changing environments. Skilled at offering high-level administrative support, expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
8
8
years of professional experience
Work History
Executive Assistant
United Welfare Fund
07.2022 - 02.2024
- Drafted and executed various forms of communication, including emails, letters, statements, minutes, and agendas, under the guidance of the Fund Administrator.
- Managed all affairs related to the Welfare and Security Fund and the HHWA division, ensuring smooth operations and compliance with established protocols.
- Meticulously scheduled appointments and maintained the calendar for the Fund Administrator, optimizing daily activities and prioritizing critical tasks.
- Coordinated comprehensive travel schedules, demonstrating efficiency in planning and prepared accurate expense reports for timely reimbursement.
- Responded to QDRO's, subpoenas, medical support requests, and information inquiries with a keen attention to detail, ensuring compliance with legal and regulatory requirements.
- Prepared minutes, agendas, and necessary attachments for Board of Trustees' meetings, facilitating efficient and well-documented proceedings.
- Generated and dispatched medical increase letters, regularly updated contracts, and maintained an Excel file with formulas for yearly increases, demonstrating proficiency in data management.
- Played a key role in the onboarding process for new employees, streamlining procedures and ensuring a smooth transition into their roles.
- Organized and maintained Life insurance and Short-Term Disability (STD) files, overseeing the submission of claims to the insurance company for processing and payments.
Executive Assistant / Office Manager
Alstom Transportation
12.2019 - 10.2022
- Acted as the primary point of contact for building management and staff, efficiently addressing maintenance needs and ensuring a seamless delivery of services to enhance the working environment.
- Managed the end-to-end processing of expense reports for leadership and direct reports, meticulously ensuring compliance with company travel policies and other expense-related procedures.
- Utilized SAP processing tools, including AP Uploads for Pos, invoice processing, and Cost Center management, demonstrating proficiency in key administrative and financial systems.
- Exhibited excellent organizational skills, successfully managing multiple projects concurrently with precision, leading to increased efficiency and timely project completion.
- Coordinated executive calendars with precision, scheduling meetings with relevant parties and confirming availability, optimizing the use of executives' time.
- Provided comprehensive administrative support services, including report preparation, transcription of meeting minutes, and conducting research, contributing to well-informed decision-making processes.
- Orchestrated travel arrangements and logistics for executives traveling internationally, ensuring a smooth and efficient travel experience.
Executive Assistant
Ambulatory Surgery Center Of Greater NY
06.2018 - 12.2019
- Coordinated a range of Human Resources functions, including scheduling interviews, facilitating background checks, managing onboarding processes, and ensuring timely completion of benefits packets, contributing to a smooth and efficient hiring process.
- Led the credentialing process for all new surgeons and RNs, conducting thorough medical license background checks and regularly reviewing licenses to ensure compliance with regulatory requirements.
- Scheduled and coordinated Board Committee meetings, adeptly handling last-minute changes and logistics such as conference rooms, agenda set-up, events, and catering. Recorded and maintained accurate minutes and attendance records.
- Effectively communicated with attorneys and produced all required documents in response to subpoenas, showcasing strong organizational and legal support skills.
- Improved office efficiency by implementing new filing systems and document management processes.
- Updated and maintained confidential databases and records.
Administrative Medical Management Coordinator
Affinity Health Plan
11.2015 - 06.2018
- Conducted initial screening for pre-certification requests from providers, managing incoming calls and faxes to ensure timely and accurate processing.
- Performed a comprehensive review of service requests, focusing on completeness of information, collection, and transfer of non-clinical data, and acquisition of structured clinical data from providers.
- Utilized Altruista for researching medical authorization information, processing or pending authorizations, and appropriately setting up or assigning cases to clinical review nurses.
- Initiated call-backs or correspondences to providers upon completion of inquiries, communicating case review approvals or denials with clarity and professionalism.
- Researched, prioritized, and responded to Utilization Management requests, demonstrating a proactive approach to managing and addressing healthcare utilization queries.
Education
Paralegal
SUNY Westchester Community College
Valhalla, NYSkills
- MAC/PC
- Microsoft Suite
- Google Suite
- SAP
- Concur Travel & Expense
- Oracle
- Bilingual Spanish
Timeline
Executive Assistant
United Welfare Fund
07.2022 - 02.2024
Executive Assistant / Office Manager
Alstom Transportation
12.2019 - 10.2022
Executive Assistant
Ambulatory Surgery Center Of Greater NY
06.2018 - 12.2019
Administrative Medical Management Coordinator
Affinity Health Plan
11.2015 - 06.2018
Paralegal
SUNY Westchester Community College
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