Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Mandy Vukadinovic

Pelham,NY

Summary

Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.

Overview

9
9
years of professional experience

Work History

Temp Executive Assistant/ Project Coordinator

Montefiore Information Technology
07.2024 - Current
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Served as primary point of contact on all matters pertaining to the VP, including highly confidential or critical nature. Prioritized and determined appropriate course of action, referral, or response, exercising judgement to reflect VP’s style and organization policy.
  • Completed a broad variety of administrative tasks that facilitate the VP’s productivity including travel arrangements, expense reports, and managing stakeholder lists and important business and vendor relationships.
  • Prepared materials for meetings with staff and outside parties utilizing excellent written and verbal communication skills. Planned agendas; developed, compiled, and distributed presentation materials; recorded meeting minutes. Composed and prepared correspondence; drafted emails, letters, personal correspondence, designed and produced complex documents, reports, and presentations.
  • Organized and coordinated conferences and monthly meetings.

Executive Assistant to Fund Administrator and President

United Welfare Fund
07.2022 - 03.2024
  • Prepared and edited correspondence, reports, presentations, and other documents with a high degree of accuracy and attention to detail.
  • Managed all affairs related to Welfare and Security Fund and HHWA division, ensuring smooth operations and compliance with established protocols.
  • Scheduled appointments and maintained the calendar for the Fund Administrator/president, optimizing daily meetings and prioritizing critical tasks.
  • Coordinated comprehensive travel schedules, and prepared accurate expense reports for timely reimbursement.
  • Responded to QDRO's, subpoenas, medical support requests, and information inquiries with keen attention to detail, ensuring compliance with legal and regulatory requirements.
  • Prepared minutes, agendas, and necessary attachments for Board of Trustees' meetings, maintained a meticulous SharePoint data base ensuring easy access to past minutes.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.

Executive Assistant to CEO/SVP

Alstom Transportation
12.2019 - 10.2022
  • Managed complex calendars, including scheduling appointments, meetings, and conference calls, while prioritizing conflicting demands.
  • Coordinated domestic and international travel arrangements, including flights, accommodations, and transportation.
  • Provided comprehensive administrative support services, report preparation, transcription of meeting minutes, responding to legal notices in a timely manner and conducting research.
  • Managed office operations, including procurement of supplies, equipment maintenance, and vendor relations.
  • Managed end-to-end processing of expense reports for multiple C-suite executives meticulously ensuring compliance with company travel policies and other expense-related procedures.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.

Executive Assistant

Ambulatory Surgery Center of Greater NY
06.2018 - 12.2019
  • Improved office efficiency by implementing new filing systems and document management processes.
  • Maintained confidential files and records, exercising discretion and confidentiality in handling sensitive information.
  • Scheduled and coordinated Board Committee meetings, adeptly handling last-minute changes and logistics such as conference rooms, agenda set-up, events, and catering.
  • Recorded and maintained accurate minutes and attendance records.
  • Performed HR functions, including scheduling interviews, facilitating background checks, managing onboarding processes, and ensuring timely completion of benefits packets, contributing to a smooth and efficient hiring process.
  • Revised credentialing process for all new surgeons and RNs, conducting thorough medical license background checks and regularly reviewing licenses to ensure compliance with regulatory requirements.
  • Effectively communicated with attorneys and produced all required documents in response to subpoenas, showcasing strong organizational and legal support skills.
  • Assisted in the development of company policies and procedures, contributing to a more organized work environment.

Administrative Medical Management Coordinator

Affinity Health Plan
11.2015 - 06.2018
  • Conducted initial screening for pre-certification requests from providers, managing incoming calls and faxes to ensure timely and accurate processing.
  • Performed comprehensive review of service requests, focusing on completeness of information, collection, and transfer of non-clinical data, and acquisition of structured clinical data from providers.
  • Utilized Altruista for researching medical authorization information, processing or pending authorizations, and appropriately setting up or assigning cases to clinical review nurses.
  • Initiated call-backs or correspondences to providers upon completion of inquiries, communicating case review approvals or denials with clarity and professionalism.
  • Researched, prioritized, and responded to Utilization Management requests, demonstrating proactive approach to managing and addressing healthcare utilization queries.

Education

Business Management

SUNY Dutchess
Poughkeepsie, NY
12.2025

Paralegal Studies

SUNY Westchester
Valhalla, NY
12.2022

Skills

  • MAC/PC
  • Microsoft Suite
  • Google Suite
  • SAP
  • Concur Travel & Expense
  • Oracle
  • Bilingual Spanish
  • Monday
  • Slack

Timeline

Temp Executive Assistant/ Project Coordinator

Montefiore Information Technology
07.2024 - Current

Executive Assistant to Fund Administrator and President

United Welfare Fund
07.2022 - 03.2024

Executive Assistant to CEO/SVP

Alstom Transportation
12.2019 - 10.2022

Executive Assistant

Ambulatory Surgery Center of Greater NY
06.2018 - 12.2019

Administrative Medical Management Coordinator

Affinity Health Plan
11.2015 - 06.2018

Business Management

SUNY Dutchess

Paralegal Studies

SUNY Westchester
Mandy Vukadinovic