Summary
Overview
Work History
Education
Skills
Timeline
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Mandy White

Tampa,FL

Summary

Through my broad work experiences, I have fine tuned the ability to navigate challenges, bringing strong problem-solving skills with a proactive approach to new tasks. I am known for my adaptability, creativity, and possessing a results-oriented mindset. I thrive in team settings as well as working independently.

Overview

25
25
years of professional experience

Work History

Lead Dog Handler

Benjamin Biscuit Club INC.
06.2022 - Current
  • Enhanced team performance by implementing efficient dog handling techniques and training strategies.
  • Supervised junior handlers in daily tasks, providing guidance and mentorship to improve overall team performance.
  • Built strong relationships with clients by maintaining open lines of communication, fostering trust in our services.
  • Delivered exceptional customer service by addressing client concerns promptly, maintaining a high level of satisfaction with our services.
  • Implemented emergency protocols as necessary to ensure the safety of both dogs and handlers during critical situations.
  • Maintained a safe and structured environment for dogs, ensuring their physical and mental wellbeing.
  • Managed up to 30 dogs of varying breeds and sizes, providing attentive care.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Observed animals closely to understand individual needs and behaviors.
  • Kept animals stimulated with variety of enrichment activities.
  • Modified undesirable behaviors with use of successful and safe behavior modifications techniques.
  • Observed animals during different activities to identify possible illnesses or injuries requiring care.
  • Administered prescribed medications to animals based on individual needs.
  • Instructed and supervised volunteers and staff on proper animal handling procedures.
  • Interpreted body language to keep dogs engaged in fun activities and de-escalated potential cases of aggression.
  • Fostered a positive work culture within the team by promoting collaboration, mutual respect, and ongoing professional development opportunities.

Pest Control Technician

Bug'N'Out Pest Control
05.2016 - 03.2021
  • Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
  • Educated and advised customers on preventive measures to reduce pest infestations.
  • Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
  • Reduced callbacks by effectively addressing all areas of concern during initial service appointments.
  • Adhered to most stringent safety procedures when applying chemicals.
  • Strengthened relationships with commercial accounts through attentive service and consistent communication regarding treatment progress.
  • Complied with safety guidelines and regulations with during pest control processes.
  • Adhered strictly to local pesticide application guidelines, minimizing environmental impact while maximizing efficacy against target pests.
  • Performed general pest control solutions such as bed bug and termite inspections and treatments.
  • Responded to customer inquiries and complaints regarding pest control services and solutions.
  • Completed required treatment documentation while on-site and returned paperwork to office for processing.
  • Promoted a safe work environment by consistently wearing appropriate personal protective equipment and following safety protocols during treatments.
  • Managed scheduling efficiently, allocating time effectively to accommodate both planned appointments and emergency calls as needed.
  • Maintained detailed records of treatments performed, ensuring accurate billing and clear communication with clients.

ESE Instructional Paraprofessional

Marion County School Board
08.2003 - 05.2016
  • Worked closely with lead teachers to develop curriculum materials that aligned with state standards and district objectives.
  • Provided one-on-one support for students with special needs, ensuring their individualized learning goals were met.
  • Implemented behavior management strategies to maintain a positive and focused classroom environment.
  • Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
  • Prepared instructional materials for group and one-on-one use to comply with established curriculum.
  • Participated in professional development opportunities to stay current on best practices in education and enhance instructional techniques.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Served as a positive role model for students, demonstrating professionalism and dedication to their education at all times.
  • Facilitated smooth transitions between activities throughout the school day by implementing structured routines.
  • Utilized differentiated instruction methods to address diverse learning styles within the classroom, promoting academic success for all students.
  • Collaborated with teachers to create engaging lesson plans, resulting in improved student understanding of complex topics.
  • Assisted with classroom setup and organization, maintaining an efficient workspace conducive to learning for all students.
  • Assisted in the collection of data to track student progress, using this information to adjust instructional strategies for optimal learning outcomes.
  • Provided support during classes, group lessons, and classroom activities.
  • Promoted self-advocacy skills among students by providing guidance and support during individual or group problem-solving exercises.
  • Monitored student classroom and outdoors activities to promote student safety.
  • Supervised students during lunch periods, recesses, or other non-instructional times while maintaining a safe environment for all children present.
  • Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
  • Enhanced student comprehension by utilizing visual aids and hands-on activities in lessons.

Chiropractic Assistant/CMT

The Family Wellness Center
08.1999 - 07.2003
  • Answered phones to respond to customer questions, provide information and schedule appointments.
  • Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
  • Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
  • Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
  • Input patient data into computer system using Lytec Medical software and checked information for accuracy.
  • Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.
  • Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
  • Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
  • Performed electric muscle stimulation, massage, and mechanical traction.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Improved office organization by maintaining clean and well-stocked treatment rooms for daily use.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Contacted insurance carriers to determine patients' coverage and sent invoices for services rendered.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.

Education

Certificate of Technical Studies - Massage Therapy

Community Technical Adult Education
Ocala Fl
11.2000

High School Diploma -

Vanguard High School
Ocala, FL
05.1998

Skills

Responsible

Reliable

Goal Oriented

Attentive to Detail

Positive Attitude

Adaptable

Timeline

Lead Dog Handler

Benjamin Biscuit Club INC.
06.2022 - Current

Pest Control Technician

Bug'N'Out Pest Control
05.2016 - 03.2021

ESE Instructional Paraprofessional

Marion County School Board
08.2003 - 05.2016

Chiropractic Assistant/CMT

The Family Wellness Center
08.1999 - 07.2003

Certificate of Technical Studies - Massage Therapy

Community Technical Adult Education

High School Diploma -

Vanguard High School

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Mandy White