Amanda Miller
Miller,IL
Summary
Dynamic professional with a proven track record at Casey's General Store, excelling in schedule coordination and communication management. Recognized for enhancing customer engagement and streamlining inventory processes, while fostering a collaborative team environment. Adept at lesson planning and client assistance, ensuring high standards of service and satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Division of Rehabilitation Personal Assistant
Department of Human Services
07.2022 - 05.2025
- Coordinated schedules and appointments for senior management, ensuring efficient time management.
- Managed correspondence and communications, prioritizing urgent inquiries and responses.
- Assisted in preparing reports and documentation for departmental meetings, maintaining accuracy and clarity.
- Streamlined office processes by implementing digital filing systems, enhancing document retrieval efficiency.
- Helped Client with daily activities such as bathing and dressing
- Helped client go grocery shopping and to doctors appointments
Teacher's Assistant
Kids Care America
10.2021 - 02.2022
- Assisted classroom management to create a positive learning environment for students.
- Supported lesson planning and implementation, enhancing curriculum engagement and effectiveness.
- Facilitated small group activities, promoting collaboration and peer learning among students.
- Monitored student progress, providing timely feedback to teachers on individual performance.
- Organized educational materials and resources to streamline daily teaching activities.
- Adapted instructional strategies to meet diverse learning needs of students effectively.
- Contributed to a more organized classroom setting by maintaining accurate records on student attendance, assignments, and progress reports.
- Supported the lead teacher in developing curriculum materials, ensuring alignment with state standards and educational objectives.
- Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
Housekeeper
Masten Farms
01.2014 - 01.2022
- Managed daily cleaning operations, ensuring high standards of cleanliness and hygiene.
- Trained new staff on effective cleaning techniques and safety protocols.
- Implemented efficient inventory management systems for cleaning supplies.
- Conducted regular inspections to maintain quality control across all areas cleaned.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Assisted in resolving client concerns promptly, ensuring satisfaction with services provided.
- Developed and maintained positive relationships with clients through excellent service delivery.
- Streamlined cleaning processes, enhancing overall efficiency in service delivery.
Assistant Manager
Caseys's General Stores
04.2019 - 04.2021
- Led team in executing daily operations, ensuring optimal service delivery and customer satisfaction.
- Developed training materials for new hires, enhancing onboarding efficiency and staff performance.
- Streamlined inventory management processes, reducing discrepancies and improving stock accuracy.
- Coordinated scheduling to optimize labor resources while maintaining service standards during peak hours.
- Kept records of inventory and orders
- Handled daily books and deposits
- Worked with customer service to ensure repeat customers
Assistant Manager
Caseys General Store
05.2013 - 12.2015
- Implemented promotional strategies that increased sales and improved product visibility within the store.
- Mentored junior staff, fostering a collaborative work environment and promoting professional development.
- Analyzed sales data to identify trends, informing strategic decisions for inventory selection and pricing adjustments.
- Enhanced customer engagement initiatives, resulting in improved loyalty program participation and retention rates.
Education
GED -
Pekin Community High School
Pekin, ILSkills
- Schedule coordination
- Communication management
- Report preparation
- Document organization
- Client assistance
- Classroom management
- Lesson planning
Certification
- [Area of certification], [Company Name] - [Timeframe]
- [Area of certification] Training - [Timeframe]
Timeline
Division of Rehabilitation Personal Assistant
Department of Human Services
07.2022 - 05.2025
Teacher's Assistant
Kids Care America
10.2021 - 02.2022
Assistant Manager
Caseys's General Stores
04.2019 - 04.2021
Housekeeper
Masten Farms
01.2014 - 01.2022
Assistant Manager
Caseys General Store
05.2013 - 12.2015
GED -
Pekin Community High School