Mane Harutyunyan
Glendale,CA
Summary
Results-oriented customer service professional with expertise in enhancing team performance and driving customer satisfaction. Skilled in effective communication, problem-solving, and strategic planning. Experienced in data analysis, ready to leverage skills to improve team efficiency and deliver superior service.
Overview
4
4
years of professional experience
Work History
Playground party hoster
Wonderland for kids indoor playground
Burbank, California
08.2023 - 01.2026
- Achieved high customer satisfaction by resolving issues with knowledgeable, friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
- Worked with cross-functional teams to achieve goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Developed innovative ideas and solutions that improved team performance and outcomes.
- Achieved cost-savings by developing functional solutions to problems.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Flower Designer
Big Square
Glendale, California
05.2022 - 11.2022
- Managed flower inventory and supplies to ensure availability for customer orders.
- Selected flowers and materials based on customer preferences.
- Designed floral arrangements for various events and occasions.
- Delivered prompt responses to customer inquiries to enhance satisfaction and build relationships.
- Coordinated orders with suppliers to secure materials based on availability and cost.
Education
High School Diploma -
Harbert Hoover High School
Glendale, CA05-2024
I'm Still Enrolled. - BSN RN
West Coast University
North Hollywood, CASkills
- Customer service
- Customer satisfaction
- Teamwork and collaboration
- Supervision and leadership
- Organizational skills
- Communication skills
- Verbal communication
- Data analysis
- Research capabilities
- Basic math
- Leadership
- Positive demeanor
- Self-Directed
Languages
English
Full Professional
Armenian
Native/ Bilingual
Timeline
Playground party hoster
Wonderland for kids indoor playground
08.2023 - 01.2026
Flower Designer
Big Square
05.2022 - 11.2022
High School Diploma -
Harbert Hoover High School
I'm Still Enrolled. - BSN RN
West Coast University