Manecia Hall
Summary
Seasoned Business Analyst offering 15 years of Information Technology success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making on unexpected challenges.
Overview
15
15
years of professional experience
1
1
Agile Scrum Master Certification
Work History
Engineering Business Analyst
Kelly Scientific Services
03.2023 - Current
- Strengthen program developments by guiding the Engineering Director through agile scrum.
- Simplify user stories for development team in preparation of sprint backlogs.
- Proactively monitor features and issues in Jira to ensure accuracy of user requests.
- Predict overall persona goals from interviews with engineers from various departments.
- Collaborate with scrum team in addressing challenges and approvals from stakeholders through sprint retrospective meetings.
Sr. Technical Business Analyst
ECOLAB
08.2022 - 02.2023
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Collaborated with stakeholders to define project objectives and criteria.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
Business Analyst
INT Technologies/Wells Fargo
07.2019 - 02.2020
- Uncovered areas for improvement to develop and implement solutions.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Generated business intelligence reports to inform strategic decision-making.
QA/BA Software Analyst
LabCorp
12.2013 - 03.2019
- Balanced multiple projects by completing and updating documentation, managing scope and adjusting schedules.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Worked closely with doctors and lab personnel to understand functionality and propose creative solutions to meet needs of the business.
- Designed and updated test cases to complete consistent manual tests.
- Completed software development lifecycle from requirement analysis to test planning, test case development and test execution.
Education
MBA in Business Administration and Management -
Strayer University
Greensboro, NC12.2013
Bachelor of Science - Management Information Systems
North Carolina A & T State University
Greensboro, NC05.2006
High School Diploma -
Grimsley High School
Greensboro, NC06.2002
Skills
- Requirements Gathering
- User Acceptance Testing
- Test Case Scenarios
- Microsoft Office Suite
- CRM Systems
- Pivot Tables
- Quality Assurance
- Business Process Improvement
- Personnel Training
- Agile Expertise
- Stakeholder Relations
- Cross-Functional Collaboration
- Systems Analysis
- Sprint Planning
- Meeting Participation
- Risk Identification
- Development Team Trainings
- Customer Interaction
- Presentation Skills
- Scrum Methodology
- Staff Training
Certification
- Six Sigma Yellow Belt, 642611, 2018
- Scrum Fundamental Certified (SFS), 645710, 2018
- Scrum Agile Master Certified, 775053, 11/16/2026
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Engineering Business Analyst
Kelly Scientific Services
03.2023 - Current
Sr. Technical Business Analyst
ECOLAB
08.2022 - 02.2023
Business Analyst
INT Technologies/Wells Fargo
07.2019 - 02.2020
QA/BA Software Analyst
LabCorp
12.2013 - 03.2019
MBA in Business Administration and Management -
Strayer University
Bachelor of Science - Management Information Systems
North Carolina A & T State University
High School Diploma -
Grimsley High School
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