Maneesh Choudhary

• Transformation leader representing Genpact on R2R projects & initiatives for Life Science client including BlackLine implementation
• Managed project deliverables and KPIs with risk evaluation and mitigation plan
• Managed financials & budget for Transformation team
• Identify Business development opportunities including renewal/extension of scope
• Sales & Marketing Operational business readiness support for Large Group system migration (Power MHS to Facets)
• Establish project governance framework, partner with cross-functional stakeholders in driving key decision & implementation strategy leveraging SFDC (Salesforce)
• Review risk assessment with proactive mitigation plan
• Drive operational efficiency and project performance

Controllership

• Review/sign-off for monthly closing and reporting activities for business units/legal entities
• Drive reconciliation of financial activities including bank, monitor cash-flow, collections and payables
• Improved close calendar cycle time, reconciliation process
• Identified and resolved revenue reconciliation gap of $30M (revenue leakage)
• Adherence to controllership requirements like internal/external audits, SOX compliance
• Lead Finance & Business system integration

Business FP&A

• Drive Operating plan with periodic monitoring/reporting of actual vs forecasted numbers
• Create pricing structure for new business opportunities (SOW/RFP) and provide guidance to sales/ops
• Monitor monthly accrual & billing for revenue, cost analysis & provisions
• Managing operating review, MIS for key metrics, hits-n-misses vs plan and reporting to management
• Partnering with GOL / SDL to identify Revenue opportunity & cost benefit to improve overall profitability of Account
• Review/validate pricing structure for new business opportunities (SOW/RFP) and provide guidance to sales/ops

Drove R2R COE design (Journal Entry, Bank Recon & Intercompany) process for Global advisory, broking and solutions company on target state delivery model, aligning work stream based on complexity & responsibility alignment

• Business design focused on migration to Oracle platform from PeopleSoft
• Implementation of Blackline module for reconciliation activities
• Build process control in accordance to SOX requirements
• Developed governance model encompassing end to end activities with defined timelines , escalation points with management tracking & reporting
• Provided consultation on retained organization design for Controllership group
• Assisted client management in risk impact assessment with identified process improvement needs, -Financial Regulatory Reporting for Global Insurance client

• Implementation of Blackline Module for Finance & Accounting Back-office delivery center
• Workflow task module for activity/task management with defined role for preparer, approver & reviewer
• Model Audit Review to obtain effectiveness around Quality Check procedure
• Account Reconciliation framework including global/regional exceptions
• Workiva Implementation to streamline global Reporting pack/standardization
• Design & Implementation of Target Operating Model on Legal entity framework, reporting packs
• Supported Client Business Partner on Back-office service delivery/management

• Led service deliverable including transformation projects and team management (Supervised team of qualified Chartered Accountants) across US, UK & Bermuda Regions
• Developed and executed client transformation strategies and analytical solutions facilitating business decisions. Re-engineering consultation for future state processes with IT changes.
• Customer relationship management and business development
• Attended staff and client meetings and served as liaison to manage operations for account

• Maintaining and Managing operational deliverables assigned to team in accordance to business requirements
• Provided technical assistance/guidance to team
• Delegating project deliverables & activities to the team
• Ensuring business continuity plan for unforeseen circumstances
• Performing Appraisals & recommending appraisal ratings.

• Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
• Updated quality control standards, methods and procedures to meet compliance requirements.
• Improved CSAT score from 2.9 to 3.5_
• Managed and archived quality documentation and participated in internal and external quality audits.

• Completed Black-Belt Project on improving Second Pass Accuracy for a Banking Mortgage Process. The process accuracy improved from 80.86% to 98% & resulted in reduction of resources
• Mentored Green Belt/Yellow Belt/LEAN projects out of which 2 have were awarded as high impact projects.
• Provided Six-Sigma, Lean & other Quality Trainings in the vertical
• Drove Improvement initiatives like per employee transport cost reduction for the vertical & supporting the vertical on Brainwave-Quick improvement projects
• Provided Process Consultation to Operations & support the vertical in VOC Analysis/improvement strategy

• Process Transition ,Business Development of Compliance & Statistical reporting process
• Streamline Process Audits with SOP (Standard Operating Procedure) updating & assimilations.
• Quality Control assessment on activities performed by team members
• New hire training/coaching/mentoring