Maneesha Viswanadha
Lake Orion,MI
Summary
Senior Business Analyst with 6+ years of experience delivering scalable, data-driven enterprise solutions across banking, healthcare, and business operations. Strong focus on team collaboration and delivering impactful results. Proven expertise in requirements gathering, stakeholder engagement, SQL-based analysis, UAT ownership, and enterprise documentation standards. Known for translating complex business and data needs into clear, actionable requirements, establishing first-ever documentation frameworks, on-time delivery through strong stakeholder partnership and driving high-quality delivery across Agile and Waterfall environment.
Overview
6
6
years of professional experience
Work History
Senior Business Analyst
Cotality
07.2023 - Current
- Led end-to-end requirements gathering through client calls, stakeholder workshops, and cross-functional collaboration with engineering and QA teams.
- Translated complex business needs into clear, actionable functional and system requirements, ensuring alignment across business and technology.
- Authored and standardized enterprise-level documentation, including BRDs, FRDs, UAT plans, and SQL documentation.
- Designed and implemented the organization's first-ever SQL Script Documentation Template, significantly improving script readability, maintainability, and long-term scalability.
- Established company-wide documentation standards that accelerated new-hire onboarding and reduced dependency on tribal knowledge.
- Analyzed complex datasets using SQL to support data validation, reporting accuracy, and informed decision-making.
- Owned User Acceptance Testing (UAT) by creating test cases, coordinating execution, triaging defects, and ensuring release readiness.
- Drove process improvements that enhanced operational efficiency, usability, and end-user adoption.
- Served as a trusted liaison between clients, stakeholders, and delivery teams to ensure high-quality, on-time implementations.
Senior Business Analyst
Flagstar Bank
11.2022 - 07.2023
- Partnered with business stakeholders, SMEs, and developers to deliver user-centered banking solutions aligned with business objectives.
- Facilitated JAD sessions to elicit and validate requirements across accounting, reporting, and IT teams.
- Decomposed as-is systems into to-be architectures, mapping inputs, outputs, integrations, and dependencies for modernization initiatives.
- Authored BRDs, FRDs, user stories, use cases, and acceptance criteria, ensuring traceability throughout delivery.
- Managed product backlogs, user stories, and defect tracking using Jira.
- Conducted gap analysis to identify enhancement opportunities and document future-state requirements.
- Supported UAT cycles, working directly with end users to resolve issues and ensure compliance with change-management processes.
- Leveraged SQL to validate data, troubleshoot integration issues, and support reporting needs.
Senior Business Systems Analyst
Optum (UnitedHealth Group)
03.2022 - 11.2022
- Performed advanced data analysis and validation using Oracle SQL and BI tools to support enterprise healthcare initiatives.
- Supported analytics and reporting across Claims, Provider Management, PBM, and Survey domains.
- Led stakeholder discussions to define subject-area requirements, data standards, and governance practices.
- Created and maintained source-to-target mappings, data flow diagrams, and governance documentation.
- Delivered knowledge transfer and user documentation covering ETL processes, daily loads, and data models.
- Contributed to Informatica implementation standards and data stewardship initiatives.
- Supported UAT and production validation through targeted SQL analysis.
Business / Data Analyst
Rabobank
09.2021 - 03.2022
- Led data mapping and database change sessions for enterprise SharePoint-based data marts.
- Designed and validated conceptual, logical, and physical data models.
- Developed and optimized SQL queries, stored procedures, and SSIS workflows to meet business requirements.
- Built and maintained Power BI and Tableau dashboards, improving executive visibility into performance metrics.
- Developed custom SSRS and ad-hoc reports to support stakeholder decision-making.
- Supported data quality, profiling, cleansing, and transformation initiatives.
- Interviewed business users to capture requirements and translate them into analytical and reporting solutions.
Process Executive (Business Operations / Data Analysis)
Cognizant Technology Solutions
04.2017 - 04.2019
- Supported the New Business Services (NBS) process, focusing on operational data analysis and business spend tracking across global markets.
- Analyzed company-level advertising and spend data across multiple countries to support business and operational decision-making.
- Worked extensively with Salesforce dashboards to monitor account activity, trends, and performance metrics.
- Utilized Google Qualify and Google Haystack tools to review, validate, and investigate business spend and usage patterns.
- Managed and resolved a high volume of tickets and operational requests, ensuring accuracy, SLA adherence, and timely closure.
- Interpreted business rules and operational guidelines to identify discrepancies, validate data, and escalate issues where required.
- Collaborated with cross-functional internal teams to clarify requirements, resolve data-related issues, and improve process efficiency.
- Maintained detailed documentation of processes, findings, and resolutions, contributing to operational consistency and knowledge sharing.
- Gained early exposure to enterprise systems, structured workflows, and data-driven operations, forming the foundation for later Business Analyst roles.
Education
Bachelor of Engineering - Computer Science
Andhra University
Visakhapatnam, IndiaSkills
- Requirements Gathering & Analysis (BRD, FRD, SRS)
- Stakeholder & Client Engagement
- SQL (Oracle, T-SQL), Data Validation & Analysis
- Agile & Waterfall (Scrum, UAT, Backlog Management)
- Process Improvement & Gap Analysis
- Reporting tools proficiency (SSRS, Power BI, Tableau, QlikView)
- Data Warehousing & ETL Concepts
- Documentation Standards & Knowledge Transfer
- Jira, Confluence, TFS, Visio
Certification
- Communicating with Confidence - LinkedIn Learning (2025)
- Agile Foundations - LinkedIn Learning (2024)
- Business Analysis & Process Management - Coursera Project Network (2024)
- Business Intelligence Analyst - Udemy (2023)
- SQL Foundations - Udemy (2023)
Timeline
Senior Business Analyst
Cotality
07.2023 - Current
Senior Business Analyst
Flagstar Bank
11.2022 - 07.2023
Senior Business Systems Analyst
Optum (UnitedHealth Group)
03.2022 - 11.2022
Business / Data Analyst
Rabobank
09.2021 - 03.2022
Process Executive (Business Operations / Data Analysis)
Cognizant Technology Solutions
04.2017 - 04.2019
Bachelor of Engineering - Computer Science
Andhra University