Organized and dependable professional with over 5 years of experience providing vital administrative support in fast-paced healthcare settings. Skilled in scheduling, records management, document preparation, data entry, and multi-tasking while maintaining strict confidentiality. Recognized for strong communication and problem-solving abilities. Eager to contribute administrative and customer service expertise to a Business Administrative Assistant role in Gainesville, GA with opportunity for career advancement.
• Scheduled daily activities and coordinated tasks to meet multiple deadlines.
• Updated electronic medical records and handled confidential files with precision.
• Answered and routed phone calls, relaying accurate messages to appropriate departments.
• Communicated vital information clearly between patients, families, and administrators.
• Managed daily logs and reports to ensure proper documentation for compliance audits.
• Maintained accurate client files and updated records in real time.
• Supported front desk operations including data entry, documentation, and basic billing tasks.
• Assisted with appointment reminders and scheduling follow-up visits to ensure continuity of care.
• Collaborated with multidisciplinary teams to coordinate information flow and meet deadlines.
• Documented patient information in EHR systems with strong attention to detail.
• Prepared shift handover reports to streamline team communication.
• Managed supply logs and inventory, coordinating with vendors as needed.
• Provided front-line customer service, addressing inquiries and resolving issues promptly.
Microsoft Office Suite (Word, Excel, Outlook)
Electronic Health Records (EHR/EMR)
Multi-line Phone Systems
Basic Office Equipment: Scanners, Fax, Printers
Email & Calendar Management
CNA - Certified Nurse Assistant