Manel Abdellaoui

Conduct morning scrum meetings, fostering effective communication within the team.

Create tasks geared towards improving clients’ experiences and explaining project goals to team members.

Organize and lead Scrum and OKR projects, demonstrating planning and organizational skills.

Successfully manage large-scale projects, coordinating with teams in different locations and collaborating with vendors and various departments.

Provide prompt assistance to clients, ensuring timely responses to emails and offering effective solutions.

Proactively find alternative solutions to overcome challenges, consistently supporting team and client needs.

Undertake diverse tasks, including installations, mounting, and designing flyers and cards.

Implement UX design methods, such as user personas and journey mapping, in projects.

Key achievements.

Spearheaded the enhancement of the tap registration internal system, transforming our weekly event tracking. This innovation enabled efficient attendee tracking, replacing the manual count device, and facilitated post-event surveys, leading to improved service delivery.

Introduced a comprehensive feedback mechanism for the new conference room booking system. Empowered the entire company to provide insights, resulting in iterative improvements to enhance the efficiency and user experience of the system.

Continuously provided constructive feedback to the tech team on internal communication systems, ensuring swift client support, and overall system optimization.