Manel Abroug

Training & Enablement

• Managed and updated training content for diverse adult learners, leveraging modern theories to drive engagement and measurable outcomes.
• Redesigned curricula with community-engaged components for real-world application and improved learner involvement.
• Developed live and asynchronous learning experiences on performance management best practices for managers and employees.

Content Creation & Management

• Created and maintained training materials (guides, templates, manuals) to ensure compliance, accessibility, and alignment with evidence-based standards.
• Continuously improved modules by integrating current research and stakeholder feedback.

Team Leadership & Staff Coaching

• Supervised and mentored instructional staff, providing feedback on design, facilitation, and learner engagement.
• Conducted performance reviews and professional development sessions, fostering collaboration and growth.
• Coached teams in fast-paced, results-driven environments to boost performance and engagement.

Management & Initiatives

• Spearheaded change management initiatives, introducing innovative instructional activities and technologies to enhance learning effectiveness.
• Established processes for new course requests, incorporating subject matter experts’ input and organizational requirements.
• Led train-the-trainer sessions to ensure consistent delivery of core content across multiple regions.

Project Management

• Coordinated cross-functional instructional design projects, ensuring timely delivery and quality standards.
• Utilized remote collaboration tools to manage project timelines, resources, and communications effectively.

Key Achievements

• Increased training effectiveness by 45% through multimedia integration and interactive strategies.
• Achieved a 100% success rate for NSA language program students.
• Partnered with external organizations to provide 500+ adult learners with hands-on, real-world experience.
• Expanded the online Syntaxizer system with 200+ entries.
• Earned certificates of appreciation from DLIFLC Commandant (2024) and Provost Teaching Team Excellence Awards (2018, 2022).

• Managed and designed remote training programs, leveraging adult learning principles and technology to reach global audiences.
• Conducted training needs assessments and collaborated with stakeholders to create customized e-learning solutions aligned with organizational objectives.
• Led content development projects (solo and team-based) using Apple operating systems, ensuring consistent quality and on-time delivery.
• Oversaw project timelines, stakeholder communications, and deliverables to drive continuous quality improvement.
• Created culturally rich, engaging content for diverse adult learners, significantly enhancing language acquisition and learner satisfaction.

Key Achievements

• Increased global program satisfaction by 40% through interactive, inclusive training approaches.
• Boosted customer service efficiency by 45% via targeted training interventions.
• Reduced development time by 25% using rapid development strategies and iterative design processes.