Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Manessa Narcisse

New Iberia,LA
Manessa Narcisse

Summary

A Proud Stay At Home Mom, Dynamic and results-oriented professional with a proven track record in social media marketing and compassionate communication, honed across roles from Myecon , Gofinity and Walmart. Leveraging a technologically-savvy approach and sales expertise, consistently exceeds goals by building strong customer relationships and delivering exceptional service. Skilled in customer service, friendly and adept at driving engagement through innovative strategies.

Overview

7
years of professional experience

Work History

Myecon

Independent Associate (Remote)
09.2023 - Current

Job overview

  • Maintained heavy workload with efficient and deadline-oriented mindset.
  • Promoted Product or Service through social media platforms such as Type pages.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Developed strong rapport with customers and created positive impression of business.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Recommended complementary purchases to customers, increasing revenue.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Gofinity

Independent Beauty Consultant (Remote)
01.2023 - Current

Job overview

  • Demonstrated makeup techniques and suggested products that met clients' needs.
  • Handled payment transactions, gift-wrapped purchases and enclosed trial products.
  • Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Gave advice to customers on specific product ranges.
  • Met sales goals, supporting organizational health through consistent and reliable service.
  • Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
  • Identified client needs and recommended products based on preferences and requirements.

Self Employed

Stay At Home Mom
07.2020 - Current

Job overview

  • Identified issues, analyzed information and provided solutions to problems.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Maintained organized and efficient document flows by using excellent planning and multitasking skills.
  • Delivered services to customer locations within specific timeframes.

Walmart

Sales Associate
03.2018 - 07.2021

Job overview

  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Built relationships with customers to encourage repeat business.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Listened to customer needs and desires to identify and recommend optimal products.

Belle Teche Nursing and Rehab Center

CNA
12.2018 - 05.2019

Job overview

  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.

Education

FACS
New Iberia, LA

05.2014

Skills

  • Technologically-savvy
  • Social Media Marketing
  • Recordkeeping skills
  • Sales expertise
  • Typing skills of 40 WPM
  • Patient Care
  • Compassionate communication
  • Microsoft Office
  • Problem-Solving
  • Customer Service
  • Microsoft Word
  • Data Management

Timeline

Independent Associate (Remote)

Myecon
09.2023 - Current

Independent Beauty Consultant (Remote)

Gofinity
01.2023 - Current

Stay At Home Mom

Self Employed
07.2020 - Current

CNA

Belle Teche Nursing and Rehab Center
12.2018 - 05.2019

Sales Associate

Walmart
03.2018 - 07.2021

FACS

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Manessa Narcisse