Mani Dumpala

Reporting into the CTO, accountable for strategy, design, delivery of four enterprise portfolios: Content, Cause Portal, Grants (Benevity Grants and Versaic).

Content and Causes are the heartbeat of Benevity’s Ecosystem helping drive goodness for the NPOs/Causes via our digital kits, giving, volunteering, campaigns, matching campaigns, missions and challenges offerings.

• Automation of Digital delivery of content kits raised $1.2M in a quarter reducing manual creation(50%).
• Streamlining processes and implementing cost-saving measures on Versaic resulted in $2M savings per year and implementing automation leveraging AI.
• Automated Cause onboarding process to reduce manual customer service requests(2581) for duplicate nominations by 11.6% resulting in 1291 hours($52K) saved/quarter.
• Proactive participation in ARR, cross sell, up sell, churn, growth strategies for Community Investment roadmap($900M TAM) targeting $36M in Y2 ARR, $250K annual savings(1K hours) leveraging AWS event storming, EDA, API-first approach.
• Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues resulting in client retention and $49M ARR.
• Established and developed a culture of high-performing teams by providing mentorship, guidance, goal setting, constructive performance evaluations, feedbacks and opportunities for professional growth
• Working closely with CPO, CEO, CTO, and executive leadership, towards operational strategy.
• Tracking trends and suggesting business enhancements to both challenge and refine company's product offerings.

Responsible for solutioning and Architecture for market leader clients in Martech, Adtech, CDP, People and process improvement and implementation. Build Architecture team for overall enterprise governance.

Design, delivery of: Microsoft Ratings & Reviews | MasterCard Stand-up tool and Composer Applications

Responsible for consistent innovation across enterprise, digital marketing and Analytics. Tealium Product Owner with vendor, license, risk management roles and responsibilities. Leading accessibility, Cookie compliance for GDPR, Risk and Security compliance

Major Accomplishments:

• Successful Migration of Enterprise Tag Management platform in 10 months without funding
• DMP: Successful delivery of Data Management $5M CapEx project within a year with API-first strategy.
• CX: Reminder email architecture for Qualtrics surveys
• TagZtack: No-code DIY/DIT Tagging application product MVP development
• Data2Druid - product initiative for user interaction data collection & centralization for visualization
• Next Best Action Marketing innovation product Design leveraging open-source technologies

Responsible for onboarding new project initiatives, building engineering teams, set-up process from project ideation to product release including post-production validations.

• Project budgeting, allocations and timely delivery of ongoing projects
• Design, code architecture, framework management and documentation

Technical Lead for J4U application, OMS and Targeted Offer Generation Management - Leading | collaborating | Developing Safeway, Albertsons banners customer facing portal (Digital Marketing and Loyalty), Nimbus (Azure) projects

Major Accomplishments:

• Azure cloud migration: Integrate on-prem GUI with APIs deployed on Azure
• J4U integration with Albertsons banners after company merger
• Successfully rolled out applications to IE11 from IE8 eliminating all the compatibility issues and page performance improvements from 5mins to less than a min