Manika Singhal
King Of Prussia,PA
Summary
To work in challenging and innovative environment, leveraging my current knowledge and fostering creativity, with many learning opportunities.
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager
International College of Financial Planning
04.2017 - 03.2024
- Company Overview: Group company of Bajaj Capital
- Maintaining & updating records of applications and relevant documents
- Handling escalations & providing appropriate solutions and alternatives within strict time limits & following up to ensure effective resolution
- Handling CRM & assigning new leads & allocating it to the relevant resources based on their workload & skill set
- Coordination & working across various business departments
- Providing Training & Orientation for new employees
- Getting the Websites & Landing Pages updated constantly
- Handling the admission queries & counseling for the relevant course
- Efficiently conducting & handling events, seminars & successfully converting
- Co-ordinate with consultants
- Achieve the assigned appointment goals
- Group company of Bajaj Capital
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Senior Counselor
LISAA School of Design
07.2015 - 03.2017
- Handling enquiry and Counseling with New students
- Responsible for giving the satisfaction to students about the various Facilities and Courses
- Ask for the feedback for the facilities
- Life skill training and counseling programs as per requirement of the students
- Understanding HR facilities & training programs
- Analyzing the requirement of organization
- Analyze the quality people and contact them through phone, Email
- Recruit the people and perform various recruitment steps
Counselor
IIBM INSTITUTE OF BUSINESS MANAGEMENT
12.2013 - 06.2015
- Handling Enquiry, Counseling with New students over the call
- Handling the team & help them to achieve their targets
- Handling the process of lead generation to the conversion of admission
- Maintaining the excel sheets for the student database
Education
MBA -
Subharti University
01.2017
IIBM INSTITUTE OF BUSINESS MANAGEMENT
06.2015
Bachelor of Pharmacy -
UPTU University
01.2013
Skills
- Coordination
- Sales & Counseling
- Vendor Management
- Managing Virtual Event
- Students’/Clients’ Feedback
- Internet savvy
- Customer relationship management
- CRM management
- Team leadership
- Employee training
Accomplishments
- Recognized & appreciated with 'Employee of the Month' Award many times in the current company.
- Have been rewarded for '100% Accuracy' for consecutive months with the company.
Extra-Curricular Activities
Participated in various social service works, awareness campus as a part of NCC (Certificate). Winner of various competitions at school & college level.
Personal Information
Date of Birth: 03/01/91
Certification
- Project Management Professional (PMP) - Project Management Institute.
- Agile Certified Practitioner (ACP) - Project Management Institute.
Languages
Hindi
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Manager
International College of Financial Planning
04.2017 - 03.2024
Senior Counselor
LISAA School of Design
07.2015 - 03.2017
Counselor
IIBM INSTITUTE OF BUSINESS MANAGEMENT
12.2013 - 06.2015
IIBM INSTITUTE OF BUSINESS MANAGEMENT
Bachelor of Pharmacy -
UPTU University
MBA -
Subharti University
Similar Profiles
Christi HeinrichChristi Heinrich
Digital Media Production, Marketing & Education at College for Financial Planning, A Kaplan CompanyDigital Media Production, Marketing & Education at College for Financial Planning, A Kaplan Company
Sharee StorieSharee Storie
Wealth Management Enrollment Specialist at College For Financial PlanningWealth Management Enrollment Specialist at College For Financial Planning
Ryan EdickRyan Edick
Wealth Management Sales Development Manager (Business Development) at College for Financial PlanningWealth Management Sales Development Manager (Business Development) at College for Financial Planning