- Enjoy participating in [regular exercise, including cardio, strength training, and flexibility workouts] for overall physical and mental well-being
- Gym Workouts
- Web Development and Design
- Coding and Programming
- App Development
- Artificial Intelligence (AI) and Machine Learning
- Camping
- Backpacking
Manikandan Balan
Full Stack Engineer
Ellington,CT
Summary
18-year full-stack architect and engineer specializing in building and maintaining complex information systems. Deep understanding of software development principles and a passion for hands-on coding. Seeking a challenging technical role where I can contribute to innovative projects.
Overview
19
19
years of professional experience
7
7
years of post-secondary education
4
4
Certifications
4
4
Languages
Work History
Senior Technical Architect
Cognizant Technology Solutions, CTS
Bloomfield, CT
05.2023 - Current
- Project Title: Cigna for Healthcare Professionals (CHCP) (Client: The Cigna Group)
- Brief Description: Engineered key features for the CignaforHCP.com portal and Omni Chat (AI driven Conversational Chatbot - This tool has significantly reduced call center costs approximately from 80000 dollars to 1 million dollars), empowering healthcare professionals to efficiently manage patient eligibility, claims, and precertification requests.
- Technologies: Angular 17, NgRx, Java, Spring Boot, Nest JS, RESTful Web Services, AWS (S3, DynamoDB, EC2, Mongo DB), Node JS
Technical Architect
Cognizant Technology Solutions, CTS
Coimbatore, Tamilnadu
03.2020 - 04.2023
- Project Title: AI Conversational Chatbot – Participant Assistant (Client: TIAA-CREF)
- Brief Description: Led the design and development of an AI-powered chatbot using Teneo, NLP, and machine learning, automating customer service and reducing call center costs by over $900,000 annually.
- Technologies: Angular 9, Java, Spring (MVC, AOP, IoC), Soring Boot, RESTFul Webservice, Freemarker Template Language, AI Conversational Teneo services, Mulesoft API
Technical Architect
Cognizant Technology Solutions, CTS
Coimbatore, Tamilnadu
01.2020 - 03.2021
- Project Title: Supervised Machine Learning Dashboard – Participant Assistant (Client: TIAA-CREF)
- Brief Description: Developed a dashboard for training and optimizing the AI chatbot, improving accuracy and efficiency through interaction review, model versioning, and mean standardization techniques.
- Technologies: Angular 9, Java, Spring (MVC, AOP, IoC), RESTFul Webservice, Freemarker Template Language, AI Conversational Teneo services
Technical Architect
Cognizant Technology Solutions, CTS
Coimbatore, Tamilnadu
02.2019 - 12.2019
- Project Title: 402(g) Plan Operations – Plan Focus (Client: TIAA-CREF)
- Brief Description: Designed and implemented an API for generating automated PDF reports, integrating with legacy systems (Hadoop, ODS) and providing notifications to plan participants.
- Technologies: MuleSoft, Java, Spring Boot, RESTful Web Services, Freemarker Template
Technical Architect
Cognizant Technology Solutions, CTS
Coimbatore, Tamilnadu
10.2017 - 04.2019
- Project Title: Unified Desktop - IPPM Pricing and Fee Management (RCA) – Phase 1 and Phase 2 (Client: TIAA-CREF)
- Brief Description: Developed the initial phase of the RCA module within Plan Focus, managing revenue credit accounts used to pay service providers for plan administration and distributing remaining funds (PSC) to participants. Enhanced the Plan Focus application to enable RCA users to request Plan Servicing Credit (PSC) estimates and apply PSC to participant accounts, including UI updates and transaction management.
- Technologies: Java, Spring Boot, RESTful Web Services, Freemarker, AJAX, jQuery, ATOM Framework
Technical Lead Software Developer
Cognizant Technology Solutions, CTS
Coimbatore, Tamilnadu
01.2017 - 09.2017
- Project Title: eCube-Data-Integration – Plan Focus (Client: TIAA-CREF)
- Brief Description: Optimized Plan Focus performance by migrating data to Hadoop and integrating with MuleSoft/Kafka, reducing data retrieval time for homepage alerts.
- Technologies: MuleSoft, Java, Spring Boot, RESTful Web Services, Freemarker, ATOM Framework
Senior Associate
Cognizant Technology Solutions, CTS
Coimbatore, Tamilnadu
03.2016 - 12.2016
- Project Title: Client Communication Portal - Lyris/EES Elimination (Client: TIAA-CREF)
- Brief Description: Led the migration of TIAA's email communication platform from Lyris to Salesforce ExactTarget, sunsetting the legacy system and implementing the new platform.
- Technologies: Salesforce Marketing (ExactTarget), Oracle DB, HTML, Freemarker, SQL
Technical Lead Software Developer
Cognizant Technology Solutions, CTS
Coimbatore, Tamilnadu
07.2014 - 02.2016
- Project Title: Department of Labour – Plan Focus (Client: TIAA-CREF)
- Brief Description: Developed a reusable component within Plan Focus for ERISA fiduciary attestation, using Angular JS 1.4.7 (migrating to Angular 2), Java, and Spring.
- Technologies: AngularJS 1.4.7/2, Java, Spring Boot, RESTful Web Services, Freemarker, AJAX, jQuery, ATOM Framework
Technical Lead
Inautix Technologies
Chennai, Tamilnadu
01.2012 - 06.2014
- Project Title: Portfolio Analytics Dashboard (Client: The Bank Of New York Mellon – Global Liquidity Services)
- Brief Description: Developed a portfolio analytics dashboard integrated with the Liquidity DIRECT application, providing clients with insights into their cash allocation, security details, trends, and risk exposure.
- Technologies: Java, Spring Boot, Adobe Flex, Swiz Framework, iBatis, Sybase IQ, Business Objects XCelsius
Technical Lead
Inautix Technologies
Chennai, Tamilnadu
06.2010 - 12.2011
- Project Title: Liquidity DIRECT Portal (Client: The Bank Of New York Mellon – Global Liquidity Services)
- Brief Description: Designed and developed a new Liquidity DIRECT portal, replacing legacy systems and providing clients with a one-stop application for online investment in money market funds and other short-term investments.
- Technologies: Java, Spring, iBatis, Adobe Flex, Swiz Framework, BlazeDS, iTextPDF
Senior Application Developer
Inautix Technologies
Chennai, Tamilnadu
04.2009 - 05.2010
- Project Title: Liquidity DIRECT – LMS Extracts (Client: The Bank Of New York Mellon – Global Liquidity Services)
- Brief Description: Created a component to generate daily transaction and security performance reports in various client-specific formats, utilizing a generic framework with core Java and XML.
- Technologies: Core Java, Sybase 12.5, XML
Senior Application Developer
Inautix Technologies
Chennai, Tamilnadu
01.2008 - 03.2009
- Project Title: Liquidity DIRECT Reporting (Client: The Bank Of New York Mellon – Global Liquidity Services)
- Brief Description: Upgraded the reporting system for Liquidity DIRECT, providing users with a more user-friendly and powerful reporting experience, including historical data, on-demand viewing, and scheduling capabilities.
- Technologies: Java, Spring Boot, Adobe Flex, Swiz Framework, iBatis, BOXI, Sybase
Application Developer
Inautix Technologies
Chennai, Tamilnadu
02.2007 - 12.2007
- Project Title: Liquidity Dashboard (Client: The Bank Of New York Mellon – Treasury Services)
- Brief Description: Developed a real-time transaction monitoring dashboard using Adobe Flex, enabling business users to track transactions, monitor daily limits, and make informed decisions to mitigate risk.
- Technologies: Core Java, JSP/Servlets, Adobe Flex 3.0, BlazeDS, Sybase, JMS
Application Developer
Inautix Technologies
Chennai, Tamilnadu
07.2006 - 07.2007
- Project Title: Money Market Funds Trading Platform (Client: The Bank Of New York – Investor Services Information Delivery Services)
- Brief Description: Developed front-end and back-end functionality for a transactional website (MFD/MFD GSTIF) enabling institutional clients to trade short-term securities and transfer wires in multiple currencies, integrating with mainframe systems via NEON and using MQ Series for messaging.
- Technologies: Core Java, JSP/Servlets, JavaScript, EJB, JMS, XML, Sybase
Education
Bachelor of Engineering - Computer Science
Sri Krishna College Of Engineering And Technology
Coimbatore, India 07.2002 - 05.2006
Higher Secondary - Mathematics, Physics, Chemistry, Biology
St.Paul's Higher Secondary School
Coimbatore, Tamilnadu 06.2000 - 04.2002
Standard X -
St.Paul's Higher Secondary School
Coimbatore, Tamilnadu 06.1999 - 04.2000
Skills
Angular
React JS
NgRx / Redux
TypeScript
JavaScript (ES6)
HTML5 , CSS3 , SCSS , Material-UI
FreeMarker Templates
GraphQL (Apollo Client)
RESTful APIs
GitHub Actions
ESLint
Java J2EE
NestJS , Node JS
undefinedCertification
Java1.5 Certification from SUN, 04/01/08
Personal Information
- Passport Number: W0444456
- Date of Birth: 04/26/85
- Nationality: Indian
Accomplishments
- Java SE 6 Certification from SUN
- Certified SCRUM Master
- Oracle Autonomous Database Cloud 2019 certified
- Oracle Cloud Infrastructure Foundations 2020 Certified Associate
- “SPOT Award” winner for best quarterly performance
- “Star Award” winner for best performance
- Served as Onsite coordinator / Senior architect in New York, Pittsburgh , Connecticut for 6 years
specialist
Interests
Timeline
Senior Technical Architect
Cognizant Technology Solutions, CTS
05.2023 - Current
Technical Architect
Cognizant Technology Solutions, CTS
03.2020 - 04.2023
Technical Architect
Cognizant Technology Solutions, CTS
01.2020 - 03.2021
Technical Architect
Cognizant Technology Solutions, CTS
02.2019 - 12.2019
Technical Architect
Cognizant Technology Solutions, CTS
10.2017 - 04.2019
Technical Lead Software Developer
Cognizant Technology Solutions, CTS
01.2017 - 09.2017
Senior Associate
Cognizant Technology Solutions, CTS
03.2016 - 12.2016
Technical Lead Software Developer
Cognizant Technology Solutions, CTS
07.2014 - 02.2016
Technical Lead
Inautix Technologies
01.2012 - 06.2014
Technical Lead
Inautix Technologies
06.2010 - 12.2011
Senior Application Developer
Inautix Technologies
04.2009 - 05.2010
Senior Application Developer
Inautix Technologies
01.2008 - 03.2009
Application Developer
Inautix Technologies
02.2007 - 12.2007
Application Developer
Inautix Technologies
07.2006 - 07.2007
Bachelor of Engineering - Computer Science
Sri Krishna College Of Engineering And Technology
07.2002 - 05.2006
Higher Secondary - Mathematics, Physics, Chemistry, Biology
St.Paul's Higher Secondary School
06.2000 - 04.2002
Standard X -
St.Paul's Higher Secondary School
06.1999 - 04.2000
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