Motivated and detail-oriented individual, eager to start a career in technical support. Strong interpersonal and communication skills, with a commitment to providing exceptional customer service. Quick learner with the ability to adapt and develop troubleshooting skills for resolving hardware, software, and network issues on both Windows and Macintosh platforms. Ready to leverage on-the-job training and resources to grow in a help desk environment, assisting clients and collaborating with internal support teams to ensure efficient issue resolution. Excited to contribute to the success of the ITS Help Desk and support the university community.
Multiple Operating Systems (Linux, Windows, Macintosh)
Reading Books