Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Mani Kumar Gudiguntla

Technical Lead

Summary

Quality-driven Technical Lead well-versed in Production support Engineering best practices, project management requirements and support operations. Complex problem-solver with analytical and driven mindset.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Technical Lead

Cognizant Technology Solutions Pvt. Ltd
05.2018 - Current
  • Tool monitoring to analyze criticality of alerts for platform specific user traffic and Content issues.
  • Investigated Content issues from CDS/MCP/Web - API's and implemented resolutions to reduce downtime.
  • Configuring Web monitoring alerts (Pingdom, Conviva, Datadog and Newrelic).
  • Performing DB Down-sync Activities.
  • Handling tickets and providing resolution based on the ticket priority.
  • IAM - Identity and Access Management
  • Data validation in different AWS services (DynamoDB, EC2 & Cloudwatch)
  • Handling Release/Deployment calls.
  • Investigating with level - 2/3 teams and Cross functional teams by fetching application logs and content validation from API calls.
  • Researched and adopted new ways of Documenting the SOP/Knowledge articles with integration to ticketing tools.
  • Involved in new releases and implementations of Organization-wide platforms and applications.


Education

Bachelor of Technology - Electronics And Communication Engineering

Gurunanak Institutions Technical Campus
04.2001 - 2017.04

Skills

    Project Management

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Websites

Certification

GCP - Cloud Digital Leader

Timeline

GCP - Cloud Digital Leader

08-2022

Technical Lead

Cognizant Technology Solutions Pvt. Ltd
05.2018 - Current

Bachelor of Technology - Electronics And Communication Engineering

Gurunanak Institutions Technical Campus
04.2001 - 2017.04

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Mani Kumar GudiguntlaTechnical Lead